Help Desk Technician Jobs in Fresno, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Student Intern - IT Support & Tech Services
- Madera, CA (20 miles from Fresno, CA)
- 13 days ago
- Madera, CA (20 miles from Fresno, CA)
- 13 days ago
Provide a unique opportunity to interface and contribute to the development of hospital initiatives in various departments. Specific focus to special projects in assigned area. There is no hands...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
IT Support Customer Service Engineer Location: Fresno, CA Onsite Please join us as an onsite Systems Administrator supporting the Department of Veterans Affairs. You will be able to analyze...
Student Assistant - Information Technology (IT) Support- Hybrid (Fresno, CA)
- Fresno, CA
- 30+ days ago
- Fresno, CA
- 30+ days ago
The California Health Care Benefits Exchange - Covered California (CVRDCA) - is seeking to hire one student assistant in the Information Technology Department to assist users on various hardware...
Information Technology (I.T.) Service Desk Specialist
- Fresno, CA
- 30+ days ago
- Fresno, CA
- 30+ days ago
Overview We are recruiting for an I.T. Service Desk Specialist to join the team at our Corporate site in Fresno, CA. This position reports to the Director of Information Technology accountable for...
Act as first responder for all Help Desk support requests across the FSH organization....
Health Information Technology (HIT) Training & Support Specialist
- Fresno, CA
- 30+ days ago
- Fresno, CA
- 30+ days ago
Overview We are recruiting for a Health Information Technology (HIT) Training & Support Specialist to join the team at our Corporate site in Fresno, CA. If you enjoy or look forward to training...
Help Desk Technician FT (On-Site, No Contract)
- Friant, CA (17 miles from Fresno, CA)
- 45+ days ago
- Friant, CA (17 miles from Fresno, CA)
- 45+ days ago
Help Desk Technician FT (On-Site, No Contract) ID: 3164 Location: Table Mountain Casino Resort Department: Information Technology Description Purpose of Position: Ensure proper computer operation for...
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible...
Remote WorkDemographic Data for Fresno, CA
Moving to Fresno, CA? Find some basic demographic data about Fresno, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fresno, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fresno, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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