Help Desk Technician Jobs in Concord, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Oakland, CA (16 miles from Concord, CA)
- 7 hours ago
- Oakland, CA (16 miles from Concord, CA)
- 7 hours ago
Knowledge/Skills: Incumbent will have experience repairing, upgrading, diagnosing computer hardware and software, and also have experience working with multiple operating system platforms in a research...
- San Francisco, CA (24 miles from Concord, CA)
- 21 hours ago
- San Francisco, CA (24 miles from Concord, CA)
- 21 hours ago
P-1011 Databricks is looking for an experienced Designated Support Engineer with a passion for customer relations, project and account management. This role requires a self-motivated professional...
- Walnut Creek, CA (6 miles from Concord, CA)
- 1 day ago
- Walnut Creek, CA (6 miles from Concord, CA)
- 1 day ago
About the group: Cognizant's Cloud, Infrastructure, and Security Services Practice (CIS), is all about accepting digital transformation by driving core modernization holistically across layers. We...
- Richmond, CA (19 miles from Concord, CA)
- 1 day ago
- Richmond, CA (19 miles from Concord, CA)
- 1 day ago
IT Support Role: IT Support Work Location: Richmond, CA (5 days onsite) Hire Type: 11 Months+ Contract " Create Laptop workstation Windows OS images with different compliance security hardening...
Advanced Technical Support Specialist
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
- San Francisco, CA (24 miles from Concord, CA)
- 1 day ago
Who We Are Our mission is to make the world programmable. Sight is one of the key ways we understand the world, and soon this will be true for the software we use, too. At Roboflow, we're building...
systems (Windows, macOS, Linux), network architecture and application software High analytical skills and structured way of working Language: English B1 Communication: Very good verbal and written...
- Rodeo, CA (13 miles from Concord, CA)
- 2 days ago
- Rodeo, CA (13 miles from Concord, CA)
- 2 days ago
Details: Job Title: Helpdesk Technician I Location: Rodeo, CA Zip Code: 94572 Keywords: #helpdesktechnician I #refineryjobs JOB RESPONSIBILITIES: Performing PC builds, PC delivery, installation...
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 3 days ago
Job Title: AV Support Technician Location: San Francisco, CA Duration: 7 Months+ Job Description: Manage, maintain, and troubleshoot AV infrastructure in our New York office and across remote...
Senior Customer Support Engineer
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
- Oakland, CA (16 miles from Concord, CA)
- 3 days ago
Proficient in Unix and Linux operating systems. Excellent analytical, problem-solving, and interpersonal skills. A positive, results-driven mindset that contributes to successful outcomes....
- Hayward, CA (19 miles from Concord, CA)
- 4 days ago
- Hayward, CA (19 miles from Concord, CA)
- 4 days ago
A local East Bay Client is looking to hire a detail-oriented and motivated Technician to join their team. This role is critical in ensuring the quality and functionality of IT hardware while...
- San Francisco, CA (24 miles from Concord, CA)
- 4 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 4 days ago
About the Company - Our Investment Banking Client is looking for an experienced Desktop Support Analyst to join their team on a full-time basis. You'll be responsible for supporting 2 offices...
Customer Technical Support Representative
- San Francisco, CA (24 miles from Concord, CA)
- 4 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 4 days ago
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
OPEN & PROMOTIONAL JOB OPPORTUNITY*** Desktop Engineer ***A 5% salary increase is scheduled for July 7, 2025*** The City of Concord is currently seeking to fill one Desktop Engineer vacancy in...
- San Francisco, CA (24 miles from Concord, CA)
- 5 days ago
- San Francisco, CA (24 miles from Concord, CA)
- 5 days ago
About Envoy Envoy's workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified...
Demographic Data for Concord, CA
Moving to Concord, CA? Find some basic demographic data about Concord, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Concord, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Concord, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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