Help Desk Technician Jobs in Carlsbad, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Type Full-time Description Full Swing Simulators is the largest US-based producer of golf and sport simulators that has been chosen as the Official Licensee of PGA TOUR and the Official...
- San Marcos, CA (7 miles from Carlsbad, CA)
- 7 days ago
- San Marcos, CA (7 miles from Carlsbad, CA)
- 7 days ago
Our client, a San Diego-based automotive manufacturing organization, is seeking a talented IT Systems Support Specialist to add to their team. This position operates onsite in San Marcos, CA....
An employer in the Carlsbad, CA area is looking for an IT Support Technician II to join their team. This person will be joining a team of 5+ technicians and will be responsible for providing...
- La Jolla, CA (20 miles from Carlsbad, CA)
- 21 days ago
- La Jolla, CA (20 miles from Carlsbad, CA)
- 21 days ago
Insight Global is seeking aDesktop Technician to work for a client out of the San Diego area. This role will be on site 5 days a week supporting the San Diego location for in person support as...
Systems; Windows, Windows Server, group policy, firewalls and antivirus software and the impacts of such on various programs/network topographies Network, troubleshooting experience with various network...
Must Have Technical/Functional Skills Knowledge of Desktop operating systems, Knowledge of incident management Roles & Responsibilities • Basic knowledge about technical issues related to printer/desktop...
Must Have Technical/Functional Skills Knowledge of Desktop operating systems, Knowledge of incident management Experience Required 4 years or more Roles & Responsibilities • Hands on working experience...
This year we were rated top 100 firms to work for by Inside Public Accounting and Accounting Today. We are always looking for new team members who bring a fresh perspective, technical expertise,...
system and application installation/configuration- high level understanding of product functionality Perform and facilitate the return of items under warranty with third party vendors (RMAs), coordinate...
Demographic Data for Carlsbad, CA
Moving to Carlsbad, CA? Find some basic demographic data about Carlsbad, CA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Carlsbad, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Carlsbad, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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