Help Desk Technician Jobs in Aliso Viejo, CA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 12 hours ago
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 12 hours ago
General Description: Under the direction of Desktop Support Manager, the IT Desktop Engineer will provide high-quality and professional services to our ACCO Field and Office Staff. This position...
Temporary IT Support Desk Specialist
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 16 hours ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 16 hours ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 16 hours ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 16 hours ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Temporary IT Support Desk Specialist University of California Irvine
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 22 hours ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 22 hours ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Technical Support Analyst University of California Irvine Health
- Orange, CA (15 miles from Aliso Viejo, CA)
- 22 hours ago
- Orange, CA (15 miles from Aliso Viejo, CA)
- 22 hours ago
Technical Support Analyst Req ID: 98268 Location: Irvine, California Division: School of Medicine Department: Med Ed Administration Position Type: Full Time Salary Range Minimum: USD $28.58/Hr....
- Tustin, CA (11 miles from Aliso Viejo, CA)
- 1 day ago
- Tustin, CA (11 miles from Aliso Viejo, CA)
- 1 day ago
General Duties: Laptops are assembled from incomplete status to complete, tested to Bios Repairs non-working units to working status Refurbishes and installs operating system for high-value units PCs...
IT Support Services Representative
- Anaheim, CA (22 miles from Aliso Viejo, CA)
- 1 day ago
- Anaheim, CA (22 miles from Aliso Viejo, CA)
- 1 day ago
Join the Pacsun Community Co-created in Los Angeles, Pacsun inspires the next generation of youth, building community at the intersection of fashion, music, art and sport. Pacsun is a leading...
Computer Technician in Costa Mesa, CA
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 1 day ago
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 1 day ago
What success looks like in this role: Provides the full range of Desk-Side support for Auto Club of Southern CA clients. Takes complete ownership of onsite service activity. Performs...
Senior Technical Support Professional
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 1 day ago
- Costa Mesa, CA (12 miles from Aliso Viejo, CA)
- 1 day ago
Join a team recognized for leadership, innovation and diversity ABOUT THE ROLE In this position, you will provide software support for internally developed Enterprise client-server and web-based...
Sr Desktop Support Tech - Long Beach
- Fountain Valley, CA (15 miles from Aliso Viejo, CA)
- 1 day ago
- Fountain Valley, CA (15 miles from Aliso Viejo, CA)
- 1 day ago
System Demonstrated use of effective verbal and written communication to successfully achieve end user support Proven analytical, logical thinking, and problem-solving skills to resolve reported issues...
Customer Support Specialist - RL
- Fountain Valley, CA (15 miles from Aliso Viejo, CA)
- 1 day ago
- Fountain Valley, CA (15 miles from Aliso Viejo, CA)
- 1 day ago
Antech Diagnostics Customer Support Specialist - RL in Fountain Valley , California We understand that the world we want tomorrow starts with how we do business today, and that's why we're...
Jr Computer Technician /Desk-Side Support
- Huntington Beach, CA (18 miles from Aliso Viejo, CA)
- 4 days ago
- Huntington Beach, CA (18 miles from Aliso Viejo, CA)
- 4 days ago
Jr Computer Technician /Desk-Side Support Jr Computer Technician/Desk-Side Support Rate $18/hr. Our client is looking for a Jr Deskside Support Technician. The Technician will work activities such...
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 4 days ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 4 days ago
Who We Are Founded in 1965, UC Irvine is a member of the prestigious Association of American Universities and is ranked among the nation's top 10 public universities by U.S. News & World Report....
Technology Support Specialist I (District Office)
- San Juan Capistrano, CA (9 miles from Aliso Viejo, CA)
- 4 days ago
- San Juan Capistrano, CA (9 miles from Aliso Viejo, CA)
- 4 days ago
Answer all questions completely and accurately. Failure to fully complete application may result in disqualification. Candidates are required to provide detailed information on the application as...
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 5 days ago
- Irvine, CA (10 miles from Aliso Viejo, CA)
- 5 days ago
ABBTECH Professional Resources, Inc. Computer Technician in Irvine , California Hello! ABBTECH Professional Resources and our partner Dell, are looking for Computer Technicians for a project in...
Demographic Data for Aliso Viejo, CA
Moving to Aliso Viejo, CA? Find some basic demographic data about Aliso Viejo, CA below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Aliso Viejo, CA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Aliso Viejo, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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