Help Desk Technician Jobs in Redstone Arsenal, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 16 hours ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 16 hours ago
ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our...
Epic Certified Willow Inpatient Support Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 17 hours ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Madison, AL (9 miles from Redstone Arsenal, AL)
- 1 day ago
- Madison, AL (9 miles from Redstone Arsenal, AL)
- 1 day ago
The Customer Support Engineer will support our Public Safety mission-critical software applications and will be the primary liaison between our end users, the North American Hexagon business unit,...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 1 day ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 2 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 2 days ago
A client in the Huntsville area is looking for a Network Support Technician to join their team and support a federal customer. This individual will monitor and respond to hardware and software...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 5 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 5 days ago
Receive ticket/s Collect part/s Go to rack location listed in ticket Un-cable network switch Remove switch from rack Open switch Locate and replace SSD and DIMM Process logical transaction in...
Administrative and Technical Support Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 5 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 6 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 6 days ago
Experience supporting an array of applications on Windows operating systems including, Microsoft Office 365, SharePoint, email, VPN clients, firewalls, disk encryption, and antivirus software....
Help Desk Technician II/AV Assistant
- Redstone Arsenal, AL
- 6 days ago
- Redstone Arsenal, AL
- 6 days ago
Arena Technical Resources, LLC Help Desk Technician II/AV Assistant in Redstone Arsenal , Alabama Help Desk Technician II/AV Assistant Location: Redstone Arsenal, AL, US Job ID: ATR 17288 Job Description...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 7 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 7 days ago
. • Knowledge of O365, Office 20xx, Windows Desktop Operating Systems, and basic computer hardware (connecting KVM’s, setting up desks) • Light scripting and programming tasks and or systems admin duties...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 7 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 7 days ago
Troubleshoot operating system issue. Connection issues with LAN/WAN....
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 7 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 7 days ago
Important Assets: Exposure to commercially available tools regarding Help Desk Support Product knowledge ofDesign Review, Bentleys premiere Digital Twin solution Prior experience with CAD Software products...
Remote Work- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
Knowledge of Windows server and desktop operating systems. PC and server hardware and configuration including related peripherals....
Information Technology Support Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
The Information Technology Support Specialist shall provide technical support as part of a team in the Information Technology department. The Information Technology Support Specialist will adhere...
Senior Service Desk Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 21 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 21 days ago
Ensures that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately....
Demographic Data for Redstone Arsenal, AL
Moving to Redstone Arsenal, AL? Find some basic demographic data about Redstone Arsenal, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Redstone Arsenal, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Redstone Arsenal, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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