Help Desk Technician Jobs in Redstone Arsenal, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Network Support Technician (Government)
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 3 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 3 days ago
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 4 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 4 days ago
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
Remote Work- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 6 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 6 days ago
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 6 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 6 days ago
IT User Support Specialist Location: Huntsville, Alabama Description: Seeking a highly motivated IT User Support Specialist to join our team in Huntsville, Alabama. Job Responsibilities:...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 9 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 9 days ago
Purpose of the Position: The Client Services Technician position supports various departments by providing assistance with account management, customer service, and basic IT support. This role...
Computer Support Specialist III - Kwajalein Atoll - 3655
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 10 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 10 days ago
Ready to launch your career? Be part of the next generation of access to space at one of the World's Premier Gateways to Space! RGNext employees open portals to space by providing operation and...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 11 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 11 days ago
Help Desk Specialist SAIC Yesterday Secret Unspecified Unspecified IT - Support Huntsville, AL (ON-SITE/OFFICE) Description SAIC has an opening for a Help Desk Specialist to support the Medusa...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
At Agile Defense we know that action defines the outcome and new challenges require new solutions. Thats why we always look to the future and embrace change with an unmovable spirit and the...
Cyber Defense Infrastructure Support Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 13 days ago
Create and maintain bare-metal and virtual machines with the appropriate distribution of Operating Systems and network configuration, using configuration management tools and automation where possible...
Epic Orders/ClinDoc/ASAP Support Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 20 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 20 days ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 20 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 20 days ago
Additional experience may substitute for degree. 0-3 years of relevant IT Service Desk experience Expert level knowledge of Microsoft desktop operating systems and applications Working knowledge of...
Senior Systems Support Specialist
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 23 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 23 days ago
Monitors and supports associated hardware, software, Linux operating system, and Oracle databases; Performs administration and maintenance of assigned core business systems and processes including,...
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 28 days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 28 days ago
Essential Duties and Responsibilities ESSENTIAL JOB FUNCTIONS : The IT Help Desk Assistant, as a team member of the Information Technology Services Department, shall perform the duties as...
Desktop Support Administrator/Principal Desktop Support Administrator-AHT
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 30+ days ago
- Huntsville, AL (8 miles from Redstone Arsenal, AL)
- 30+ days ago
Current or ability to obtain an Operating Systems Environment Certification within 90 days (i.e., Linux+, etc.)...
- Madison, AL (9 miles from Redstone Arsenal, AL)
- 30+ days ago
- Madison, AL (9 miles from Redstone Arsenal, AL)
- 30+ days ago
The focus of this position will be to provide technical product support for Hexagons Public Safety market which includes call taking, dispatching, situational awareness, records management,...
Demographic Data for Redstone Arsenal, AL
Moving to Redstone Arsenal, AL? Find some basic demographic data about Redstone Arsenal, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Redstone Arsenal, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Redstone Arsenal, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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