Help Desk Technician Jobs in Alabama
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
desk support to external customers....
systems, database/DBMS, and middleware Required Clearance: Public Trust (#publictrust) Required Qualifications: Must be a U.S....
System Support Specialist I Location: Birmingham, AL Benefits Comprehensive Health, Vision, and Dental Coverage 401(k) Savings Plan with company match and immediate vesting Paid Time Off (PTO) 9...
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
Remote WorkFind jobs SEARCH Enter anybination of title, description,pany name and location to find jobs.
Job Description: The Office of Information and Instructional Technology within the College of Veterinary Medicine at Auburn University is seeking a customer service- focused candidate to fill an...
The Level 1 Help Desk Technician provides first-line support to end-users experiencing technical issues....
IT User Support Specialist Location: Huntsville, Alabama Description: Seeking a highly motivated IT User Support Specialist to join our team in Huntsville, Alabama. Job Responsibilities:...
Requisition Number: S4394P Home Org Name: Info and Instructional Technology Division Name: College of Veterinary Medicine Position Title: IT Support Technician Job Class Code: MA35 Appointment...
CAD Technical Support Specialist CAD Technical Support Specialist locations McIntosh, AL time type Full time posted on Posted 5 Days Ago job requisition id 2025-000606 Who We Are Hargrove supplies...
Computer Support Specialist - ENT University of Alabama, Birmingham
- Birmingham, AL
- 6 days ago
- Birmingham, AL
- 6 days ago
Compensation: Pay Range: $45,395 - $73,770 - Benefits available for eligible positions include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public...
Will work from Birmingham office 3x per week! About Us Thrive is an innovative technology solutions provider focused on Cyber Security, Hybrid Cloud, Global Network Management, Disaster Recovery...
Purpose of the Position: The Client Services Technician position supports various departments by providing assistance with account management, customer service, and basic IT support. This role...
HomeCare HomeBase/HCHB - Applications Support Analyst
- Springville, AL
- 7 days ago
- Springville, AL
- 7 days ago
Our Company Abode Hospice and Home Health Overview The HomeCare HomeBase Support Analyst is responsible for supporting the implementation and on-going management of a variety of IT applications...
Compensation\: Pay Range\: $45,395 - $73,770 - Benefits available for eligible positions include\: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave,...
Demographic Data for Alabama
Moving to Alabama? Find some basic demographic data about Alabama below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Alabama
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Alabama offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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