Help Desk Technician Jobs in Bessemer, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Epic Certified Willow Inpatient Support Specialist
- Birmingham, AL (11 miles from Bessemer, AL)
- 17 hours ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Birmingham, AL (11 miles from Bessemer, AL)
- 1 day ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Project Management Support Specialist (onsite interviews)
- Birmingham, AL (11 miles from Bessemer, AL)
- 1 day ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 1 day ago
Project Support Specialist Location: Birmingham, Alabama (On-site) Salary Range: $20 - $30 per hour Experience Required: 0 - 5 years Job Summary: The Project Support Specialist plays a vital role...
Temporary Services: Information Technology, Computer Tech, Systems Analyst - Tem000aa
- Birmingham, AL (11 miles from Bessemer, AL)
- 8 days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 8 days ago
Temporary Services: Information Technology, Computer Tech, Systems Analyst - Tem000aa University of Alabama at Birmingham in Birmingham, AL Apply Now Type: Full-Time Posted: 03/02/2025 Category:...
- Birmingham, AL (11 miles from Bessemer, AL)
- 9 days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 9 days ago
UNIX based operating systems preferred Working knowledge of distributed computer networks is a plus....
Technical Support Specialist 1
- Birmingham, AL (11 miles from Bessemer, AL)
- 9 days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 9 days ago
systems preferred • Working knowledge of distributed computer networks is a plus. • Ability to build and maintain relationships with key customers • Ability to work nights, weekends, and holidays as...
- Hoover, AL (9 miles from Bessemer, AL)
- 10 days ago
- Hoover, AL (9 miles from Bessemer, AL)
- 10 days ago
Job Title: IT Support Technician Location: Birmingham Alabama Employment Type: Contract-to-Hire Job Description: We are seeking highly motivated IT Support Technicians to join our team. The...
TM Client Support Specialist II
- Hoover, AL (9 miles from Bessemer, AL)
- 13 days ago
- Hoover, AL (9 miles from Bessemer, AL)
- 13 days ago
Cadence Bank: A distinctive beat. A unique rhythm. A synchronized harmony. Cadence Bank strives to innovate by promoting fresh ideas, making technology accessible, and combining high tech with...
Computer Tech Tudor wntd($20 hr -2 to 4 hrs weekly)by older gentleman
- Birmingham, AL (11 miles from Bessemer, AL)
- 17 days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 17 days ago
un Computer Tech Tudor wntd($20 hr -2 to 4 hrs weekly)by older gentleman (Mountain Brook) compensation: $20 per hour Thanks for reading my post.I am seeking someone to teach me basic computer...
IT Field Support Technician - Located in Birmingham, AL
- Birmingham, AL (11 miles from Bessemer, AL)
- 27 days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 27 days ago
Located in Birmingham, AL Job Description: IT Field Support Technician Birmingham, AL Annual Compensation: $60,000 - $62,000 DOE Why Choose GMR? Global Medical Response (GMR) and its family of...
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
Managing operating system installations, configurations, and updates. Assisting with network connectivity issues, including LAN/WAN, Wi-Fi, and VPN....
- Forestdale, AL (12 miles from Bessemer, AL)
- 30+ days ago
- Forestdale, AL (12 miles from Bessemer, AL)
- 30+ days ago
Join on the heart-warming journey with a team that is a top leader in the rehabilitation industry Encompass Health is the leader in inpatient rehabilitation industry, you'll feel the Encompass...
Phased Array Level II Technician
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
What You'll Do ECS Limited is offering a unique opportunity for an experienced Phased Array Level II Technician / Specialty Technician III to join our Birmingham team and advance in a dynamic work...
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
Labcorp is recruiting an IT Customer Service Analyst in our Southeast territory. Get ready to redefine what's possible and discover your extraordinary potential at Labcorp. Here, you'll have the...
Treasury Management Technical Support Specialist II
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
- Birmingham, AL (11 miles from Bessemer, AL)
- 30+ days ago
Location: Onsite in Birmingham, AL; Memphis TN, Lafayette, LA; New Orleans, LA; Dallas Texas; Miami, FL; or Dallas, TX. SUMMARY This position is responsible for receiving inbound Treasury...
Demographic Data for Bessemer, AL
Moving to Bessemer, AL? Find some basic demographic data about Bessemer, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Bessemer, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Bessemer, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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