Help Desk Technician Jobs in Auburn, AL
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Opelika, AL (9 miles from Auburn, AL)
- 7 hours ago
- Opelika, AL (9 miles from Auburn, AL)
- 7 hours ago
Job Description: Analyze, test, and configure internal network systems, such as LAN or WAN, to ensure efficient operation of all network-related equipment and computers for an industrial supplies...
IT Support Tech (Information Technology Support Technician)
- Cusseta, AL (18 miles from Auburn, AL)
- 11 days ago
- Cusseta, AL (18 miles from Auburn, AL)
- 11 days ago
Help Desk Support: IT Support Technicians respond to end-user requests for technical assistance through various channels, including phone, email, or in-person....
Desktop Support Technician I Job Description Job Title: Desktop Support Technician I Location : Auburn, AL 36832 Duration: 3 months (Temp to hire) Shift hours: M-F 8-5. Limited OT usually at the...
Job Description: A Computer Network Support Specialist is needed in Auburn, Alabama. Assemble, install, and maintain computer network systems for manufacturing of automotive parts such as front...
Our client is looking for a Desktop Support Technician for a 3-month contract in Auburn, AL 36832. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Demographic Data for Auburn, AL
Moving to Auburn, AL? Find some basic demographic data about Auburn, AL below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Auburn, AL
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Auburn, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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