Help Desk Analyst Jobs in Wyoming
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Join Our Campus Community! Thank you for your interest in joining the University of Wyoming.Our community thrives on the contributions of talented and driven individuals who share in our mission,...
Advanced principles of IT operating systems and technical support. Safety rules and regulations, occupational hazards, and safety precautions in IT work sites....
(Student Position) Information Technology (IT) Night Helpdesk
- Sheridan, WY
- 6 days ago
- Sheridan, WY
- 6 days ago
systems and Office Products Familiarity with college student portal, student account activation and setup Working Conditions/Physical Requirements Ability to lift 30 lbs Working hours, Monday-Friday...
Location: Rock Spring, Georgia, United States of America Job ID: R0085605 Date Posted: 2025-04-07 Company Name: HITACHI ASTEMO AMERICAS, INC. Profession (Job Category): IT, Telecom & Internet Job...
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional, analytical, and AI workloads across any cloud, anywhere....
Remote WorkService Desk Technician - Bilingual Spanish/English (TIER 1)
- Cheyenne, WY
- 26 days ago
- Cheyenne, WY
- 26 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
Openings as of 3/23/2025 Technology Support Specialist JobID: 1516 Position Type: Technology Date Posted: 3/18/2025 Location: District POSITION: Tech Support Specialist LOCATION: District HOURLY...
Job Description: We are seeking a Technical Support Specialist to join our remote team and provide exceptional assistance to students, instructors, and administrators using our online learning...
Remote WorkIT Team's Essential Responsibilities Install and maintain computer operating systems, application software, and related computer equipment....
Installs computer hardware and software applications (e.g. new computers, peripheral cards, configuring operating systems, printers, etc.) for the purpose of providing and upgrading operational computers...
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support...
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Demographic Data for Wyoming
Moving to Wyoming? Find some basic demographic data about Wyoming below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Wyoming
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Wyoming offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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