Help Desk Analyst Jobs in Vermont
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
With your fantastic attention to detail and follow-through, you will provide Tier 2 IT help desk support, assisting with hardware and software troubleshooting and providing video teleconferencing and...
Addison Central School DistrictTechnology Support Specialist Addison Central School District is seeking applicants for the position of Technology Support Specialist. The Technology Support...
Join NPI, Vermonts premier Technology Management firm. Have fun and delight clients. As a member of our top-flight Canopy team, you will be a go-to for products and applications that clients rely...
Technical Support Engineer Saint Albans, VT - $25.25/hour Contract Posted by: DISH Posted: Tuesday, 15 April 2025 Company Summary EchoStar is reimagining the future of connectivity. Our business...
Desktop Support Technician Location: Rutland VT 05701 Duration: 3 months Contract to hire KEY RESPONSIBILITIES: Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and...
IT / IS Technician Support Specialist-Level 1
- West Rutland, VT
- 10 days ago
- West Rutland, VT
- 10 days ago
Tests existing operating systems and personal computers for potential viruses and security problems. Implements protocols and procedural controls for operation of the network systems....
Our client is looking for a Desktop Support Technician for a 3-month contract in Rutland, VT 05759. Applicants must be currently authorized to work in the US on a full-time basis now and in the...
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
DESKTOP SUPPORT SPECIALIST Not just another job, but an opportunity to work for one of the best insurance companies in the country and reap the rewards that go along with that level of success....
EDB Senior Support Engineer II in Montpelier , Vermont A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkDesktop Support Technician II Job Description Title: Desktop Support Technician II Location: Rutland, VT 05759 Duration: 3 Months (Temp to hire) Shift : M-F, 8am-4:30 pm. Occasional on-call to...
Demographic Data for Vermont
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Vermont
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Vermont offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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