Help Desk Analyst Jobs in North Dakota
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Laboratory Client Support Specialist - Fargo - FT
- Fargo, ND
- 10 days ago
- Fargo, ND
- 10 days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....
Company Overview: Razor Tracking is a leading provider of real-time telematics solutions, offering advanced fleet and operations management systems. Our innovative platform delivers actionable...
Job Summary Receives telephone calls from users seeking assistance with computer software, hardware, mobile devices, email, or operating systems....
IT Technical Support Specialist: (in person) 6:30pm-3:30am
- Fargo, ND
- 11 days ago
- Fargo, ND
- 11 days ago
Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories....
Job Summary Receives telephone calls from users seeking assistance with computer software, hardware, mobile devices, email, or operating systems....
Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event....
Remote WorkIT Technical Support Specialist (2nd Shift) 6:30pm-3:30am
- Fargo, ND
- 15 days ago
- Fargo, ND
- 15 days ago
Prepares new computers for installation including loading operating systems, application software, and installing necessary hardware, which includes adding video cards, memory, and accessories....
Job Summary: The Technical Support Specialist serves as liaison between operations and customers during the post-sales phase of the sales cycle. This role is accountable for new account setup,...
CAI Contingent Workforce Support Specialist in Bismarck , North Dakota Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated...
Job Description The Associate Help Desk Support Technician will serve as the first point of contact for Sanford MyChart patients needing login and technical assistance....
This individual will provide professional technical services and support to R.D. Offutt Company team members. Ensure appropriate knowledge and expertise in both standard industry technologies and...
Spherion Staffing is looking for several candidates to assist with providing technical support for IT assets in preparation of a Windows 11 upgrade for all end users. The project will perform a...
Position Information: OVERVIEW: Bismarck State College is dedicated to student success. This on-campus position is student-centered to provide high-quality campus services and hands-on learning...
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
Demographic Data for North Dakota
Moving to North Dakota? Find some basic demographic data about North Dakota below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in North Dakota
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in North Dakota offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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