Help Desk Analyst Jobs in Espanola, NM
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Senior Endpoint and Virtual Desktop Engineer
- Santa Fe, NM (24 miles from Espanola, NM)
- 1 day ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 1 day ago
The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...
Desktop Support/audio Visual Technician
- Santa Fe, NM (24 miles from Espanola, NM)
- 4 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 4 days ago
Skills Windows 10, Hardware, Customer service, Imaging, Help desk support, Desktop Top Skills Details 1) 3 years of desktop support 2) 3 Years of Windows OS experience 3) 3 Years of Imaging experience...
Senior Software Support Engineer
- Santa Fe, NM (24 miles from Espanola, NM)
- 10 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 10 days ago
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkInstall, configure, and troubleshoot operating systems (Windows, macOS), software applications, and updates....
- Los Alamos, NM (13 miles from Espanola, NM)
- 19 days ago
- Los Alamos, NM (13 miles from Espanola, NM)
- 19 days ago
Essential Duties/Responsibilities (may include, but are not limited to): The Help Desk Analyst ‘s role is to ensure proper computer operation so that end users can accomplish business tasks....
Contingent Workforce Support Specialist
- Santa Fe, NM (24 miles from Espanola, NM)
- 21 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 21 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
- Santa Fe, NM (24 miles from Espanola, NM)
- 28 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 28 days ago
EDB Senior Support Engineer II in Santa Fe , New Mexico A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkService Desk Technician - Bilingual Spanish/English (TIER 1)
- Santa Fe, NM (24 miles from Espanola, NM)
- 29 days ago
- Santa Fe, NM (24 miles from Espanola, NM)
- 29 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Los Alamos, NM (13 miles from Espanola, NM)
- 60+ days ago
- Los Alamos, NM (13 miles from Espanola, NM)
- 60+ days ago
Ticketing System experience Experience with customer service Desire to learn Experience with Windows and Mac operating systems About Us: Edgewater Federal Solutions is a privately held government contracting...
Demographic Data for Espanola, NM
Moving to Espanola, NM? Find some basic demographic data about Espanola, NM below.
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Salary for Help Desk Analyst Jobs in Espanola, NM
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Espanola, NM offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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