Help Desk Analyst Jobs in Sparks, NV
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Reno, NV (3 miles from Sparks, NV)
- 22 hours ago
- Reno, NV (3 miles from Sparks, NV)
- 22 hours ago
Corporate: Light & Wonders corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure...
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
Field Service Support Engineer II
- Reno, NV (3 miles from Sparks, NV)
- 18 days ago
- Reno, NV (3 miles from Sparks, NV)
- 18 days ago
Field Service Support Engineer II Location: Las Vegas, NV, US, 89119Reno, NV, US, 89521OK Statewide, OK, USAR Statewide, AR, USWV Statewide, WV, USOH Statewide, OH, USAZ Statewide, AZ, USNM...
DoD SkillBridge - IT Support Technician (Active Duty Military On
- Sparks, NV
- 30+ days ago
- Sparks, NV
- 30+ days ago
DoD SkillBridge - IT Support Technician (Active Duty Military On Sierra Nevada Corporation View Employer's ProfileFOLLOW EMPLOYER Today Secret Unspecified Unspecified Sparks, NV (ON-SITE/OFFICE)...
Technical Support Engineer- Clean Energy
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
We are Generac, a leading energy technology company committed to powering a smarter world. Over the 60 plus years of Generacs history, weve been dedicated to energy innovation. From creating the...
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
Corporate: Light & Wonders corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure...
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 30+ days ago
Technical Support Specialist Job Description We are seeking a dedicated Technical Support Specialist to provide technical writing and content management support for engineering-related policies,...
systems, software, hardware and peripherals Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations Maintain/Support/Deploy IT hardware...
- Reno, NV (3 miles from Sparks, NV)
- 60+ days ago
- Reno, NV (3 miles from Sparks, NV)
- 60+ days ago
At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible...
Remote WorkDoD SkillBridge - IT Support Technician (Active Duty Military Only)
- Sparks, NV
- 90+ days ago
- Sparks, NV
- 90+ days ago
Through DoD SkillBridge and Hiring Our Heroes, Sierra Nevada Corporation provides internships to service members transitioning to the civilian workforce. These internships include up to six months...
Demographic Data for Sparks, NV
Moving to Sparks, NV? Find some basic demographic data about Sparks, NV below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Sparks, NV
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Sparks, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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