Help Desk Analyst Jobs in Reno, NV
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Sparks, NV (3 miles from Reno, NV)
- 12 days ago
- Sparks, NV (3 miles from Reno, NV)
- 12 days ago
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician II you will be using your skills and expertise to provide computer,...
Company Overview Hamilton Company is a worldwide leader in the design and manufacture of manual, semi-automated and robotic products for precision fluid measuring. We specialize in the...
Biologist - Remote Desktop Analyst Coordinator (Field Based)
- Reno, NV
- 15 days ago
- Reno, NV
- 15 days ago
ERM is hiring a Biologist - Remote Desktop Analyst Coordinator to join our Impact Assessment Environmental Clearance team remote, based on the Western US, ideally in California. This position...
Preferred Skills: Operating systems hardware architecture Basic Networking Microsoft Office and Business Apps Ability to work independently PHYSICAL DEMAND While performing the duties of this job, the...
Executive IT Support Technician
- Sparks, NV (3 miles from Reno, NV)
- 24 days ago
- Sparks, NV (3 miles from Reno, NV)
- 24 days ago
systems, software, hardware and peripherals Work with stakeholders & IT management to define business and systems requirements for innovative technology implementations Maintain/Support/Deploy IT hardware...
- Sparks, NV (3 miles from Reno, NV)
- 25 days ago
- Sparks, NV (3 miles from Reno, NV)
- 25 days ago
Do you have an eye for detail and a passion for developing innovation solutions? Join our team! As an IT Support Technician I you will be using your skills and expertise provide computer,...
- Verdi, NV (11 miles from Reno, NV)
- 26 days ago
- Verdi, NV (11 miles from Reno, NV)
- 26 days ago
Competencies Windows operating systems PC hardware architecture Basic Networking Microsoft Office, Server virtualization, Point-of-sale systems, Casino Management Systems IP telephony SQL Server Backup...
Community Health Alliance is looking for a temporary part-time Information Technology Support Specialist. Join our talented team of Information Technology that focus on serving the community and...
Benefits: Bonus based on performance Dental insurance Employee discounts Health insurance Paid time off THIS IS A FULLY REMOTE POSITION - WORK FROM YOUR HOME (First 4 weeks of training, Monday to...
Remote WorkAt Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible...
Remote WorkDoD SkillBridge - IT Support Technician (Active Duty Military Only)
- Sparks, NV (3 miles from Reno, NV)
- 90+ days ago
- Sparks, NV (3 miles from Reno, NV)
- 90+ days ago
Through DoD SkillBridge and Hiring Our Heroes, Sierra Nevada Corporation provides internships to service members transitioning to the civilian workforce. These internships include up to six months...
Demographic Data for Reno, NV
Moving to Reno, NV? Find some basic demographic data about Reno, NV below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Reno, NV
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Reno, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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