Help Desk Analyst Jobs in Las Vegas, NV
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
systems, hardware, and softwareEscalate unresolved issues to Tier 2/3 support or appropriate IT teamsTrack, prioritize, and document support requests and resolutions in the help desk systemAssist with...
Demonstrated advanced-level technical skills in all platforms with a solid understanding of multiple operating systems, transaction processing systems, architecture, client/server technology, communications...
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
Overview CORT Events is seeking a Sales Support Specialist to join our team in Las Vegas, NV!! This role provides support to the Sales Teams (Account Executives and Strategic Account Managers) on...
Customer Technical Support Representative About the Role: In this opportunity as Customer Technical Support Representative, you will: Log and classify all calls and requests for assistance in the...
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 5 days ago
- North Las Vegas, NV (2 miles from Las Vegas, NV)
- 5 days ago
system devices in diagnosing issues * Collaborate with the IT Networking team on projects and tasks related to deployment, maintenance, and configuration of network devices. * Provide resolution of...
system capabilities and constraints applicable to the District's information technology environment; standard network architecture and design concepts, including topologies, protocols, configuration...
Why You Should Work With Us: Join Our Team as an IT Customer Service Representative! Candidates must be located in the Pacific Time Zone. The scheduled hours for this position are 12:00 PM - 9:00...
experience with server hardware, client systems, and operating systems....
Computer User Support Specialist - Journeyman
- Nellis AFB, NV (9 miles from Las Vegas, NV)
- 14 days ago
- Nellis AFB, NV (9 miles from Las Vegas, NV)
- 14 days ago
Responsibilities & Qualifications This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the...
Application Support Analyst, UNLV Student Life Technology [R0146815]
- Las Vegas, NV
- 14 days ago
- Las Vegas, NV
- 14 days ago
The University of Nevada, Las Vegas (UNLV) appreciates your interest in employment. We ask that you keep in mind the following when completing your application: Once you start the application...
Biologist - Remote Desktop Analyst Coordinator (Field Based)
- Las Vegas, NV
- 15 days ago
- Las Vegas, NV
- 15 days ago
ERM is hiring a Biologist - Remote Desktop Analyst Coordinator to join our Impact Assessment Environmental Clearance team remote, based on the Western US, ideally in California. This position...
Location: Las Vegas, NV 6 months contact Job Description: Level 1 technical support to end-users regarding the use of computers, networks, and related hardware and software. This includes...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
A well-known Casino Company is searching for an IT Helpdesk Specialist to work full-time. Follow standard service desk operating procedures. Deliver hands-on, phone, and remote end-user support of...
Demographic Data for Las Vegas, NV
Moving to Las Vegas, NV? Find some basic demographic data about Las Vegas, NV below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Las Vegas, NV
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Las Vegas, NV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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