Help Desk Analyst Jobs in Nebraska
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Help Desk Associate - 2 Positions (Lincoln, NE) University of Nebraska Central Administration System Office in Lincoln, NE Apply Now Type: Full-Time Salary: minimum annual salary of $42,700...
Certain roles at Tyson require background checks. If you are offered a position that requires a background check you will be provided additional documentation to complete once an offer has been...
Join 'DA CREW' as an IT Support Technician at Godfather's Pizza! At Godfather's Pizza, we're not just a workplace. We are rooted in our values of Family First, High Work Ethic, Honesty, and Fun!...
Technical Support Specialist - Devices Start Date: June 2nd, 2025 - Training is 7 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. (You will have Juneteenth, 06/19...
Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services Experience in managing PC and Mobile Assets in ServiceNow module and...
Job Description: Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We’re looking for a Technical Support Analyst to be the go-to expert for second-tier...
ClifyX group is an award winning IT Consultancy formed in 1998. Our Mission is to provide our clients with Optimal Technology solutions that are effective and within budgets. We specialize in...
Keeps up with the latest hardware, operating systems, and off-the-shelf software packages and technologies. May function as a technical project leader on business projects....
Desktop Support Job Title: Desktop Support Work Location : Omaha, NE (onsite) Contract duration: 12+ months Contract Need local Job Summary: Windows Windows 11 OS installation and troubleshooting...
. + Experience within an Enterprise Technical support environment includes operating system, network stability, application components, etc. in an event. + Support wire center clients with data and...
Remote WorkThe work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Lincoln, NE Hiring Rate: $18.811 Job Posting: JR2... Software Support Specialist (Open) Applications No Longer...
Systems Experience with server and or desktop virtualization Experience with networked storage Preferred certifications: CompTia A+ CompTia Server+ CompTia Network+ HDI Customer Help Desk Analyst Microsoft...
Operating Systems and Software: Installing and upgrading operating systems and software, sometimes requiring visits to the client's desk....
Support Engineer Lincoln, Nebraska Professional Services 1415 Job Description Overview DataBank is a growing, thriving company full of smart, motivated people. Our 550+ employees are a...
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Orders/ClinDoc/ASAP Support Specialist you will...
Demographic Data for Nebraska
Moving to Nebraska? Find some basic demographic data about Nebraska below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Nebraska
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Nebraska offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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