Help Desk Analyst Jobs in Union, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
IT App Support Specialist - Enterprise
- Chesterfield, MO (23 miles from Union, MO)
- 1 day ago
- Chesterfield, MO (23 miles from Union, MO)
- 1 day ago
Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...
Desktop/Network Support Specialist
- Chesterfield, MO (23 miles from Union, MO)
- 6 days ago
- Chesterfield, MO (23 miles from Union, MO)
- 6 days ago
Our client is looking for a level 2 Desktop Support Specialist to assist with supporting their Chesterfield office. This person will be working in a corporate office, which is also attached to a...
REJIS Commission IT Technical Support in Union , Missouri Join the REJIS Revolution: Pioneering Tomorrows Justice Tech Today! REJIS is seeking an individual with a minimum of one (1) or more years...
- Chesterfield, MO (23 miles from Union, MO)
- 30+ days ago
- Chesterfield, MO (23 miles from Union, MO)
- 30+ days ago
systems Troubleshoot technology and support problems and makes recommendations for possible solutions Qualifications 2+ Years of experience in Windows, software, and endpoint support required 1-2 Years...
Technical Support Analyst (Washington, MO)
- Washington, MO (7 miles from Union, MO)
- 45+ days ago
- Washington, MO (7 miles from Union, MO)
- 45+ days ago
KE2 Therm Solutions seeks to save energy, preserve the environment, and improve profitability for our customers by delivering energy-saving electronic solutions to the Heating, Ventilating, Air...
Now hiring for a Help Desk Support Specialist in Union, MO What we offer: Fair and competitive salary. A stable, reliable, and environmentally conscious company....
Demographic Data for Union, MO
Moving to Union, MO? Find some basic demographic data about Union, MO below.
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Salary for Help Desk Analyst Jobs in Union, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Union, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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