Help Desk Analyst Jobs in Fenton, MO
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Information Technology Assistant
- Saint Louis, MO (17 miles from Fenton, MO)
- 1 day ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 1 day ago
Alliance Credit Union is a leader in the St. Louis area financial community, providing the best in service and rates to our members. At Alliance Credit Union, our people are our greatest...
IT App Support Specialist - Enterprise
- Chesterfield, MO (14 miles from Fenton, MO)
- 2 days ago
- Chesterfield, MO (14 miles from Fenton, MO)
- 2 days ago
Kforce has a client in Chesterfield, MO that is seeking an IT App Support Specialist - Enterprise. Summary:We are seeking a proactive and detail-oriented Entry-Level IT Applications Support...
Technical Support Engineer (Service Desk Engineer) - After Hours
- Saint Louis, MO (17 miles from Fenton, MO)
- 2 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 2 days ago
GadellNet Consulting Services is a rapidly growing IT company based in the Midwest, providing technology solutions to hundreds of businesses across various markets. We are also a family-friendly...
- Maryland Heights, MO (15 miles from Fenton, MO)
- 2 days ago
- Maryland Heights, MO (15 miles from Fenton, MO)
- 2 days ago
Includes installation, troubleshooting, and end-user assistance and training Installation, configuration and maintenance of back-up and anti-virus software on all desktop/laptop operating systems....
A/V Technology Support Specialist
- Saint Louis, MO (17 miles from Fenton, MO)
- 2 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 2 days ago
Proficiency with macOS and applications on Apple operating systems, including Office or macOS. Keynote required....
- Saint Louis, MO (17 miles from Fenton, MO)
- 2 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 2 days ago
** We are looking for Level II, Level III, and Level IV** Must-Haves: We need 1-4+ years of experience with hands-on support experience in an MSP environment. Advanced technical knowledge in...
- Saint Louis, MO (17 miles from Fenton, MO)
- 4 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 4 days ago
Overview Are you looking for a career with premium benefits and the potential for growth? At TKC Holdings, we’ve created something special, a better place to work and grow. Many employees start...
- Saint Louis, MO (17 miles from Fenton, MO)
- 4 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 4 days ago
Must Have: 2 - 3 years of experience in a similar position. 23 years of hands-on support experience in an MSP environment. Advanced technical knowledge in Windows servers, networking protocols,...
Remote WorkDesktop/Network Support Specialist
- Chesterfield, MO (14 miles from Fenton, MO)
- 6 days ago
- Chesterfield, MO (14 miles from Fenton, MO)
- 6 days ago
Our client is looking for a level 2 Desktop Support Specialist to assist with supporting their Chesterfield office. This person will be working in a corporate office, which is also attached to a...
Strong understanding of computer hardware, software, operating systems, and networks....
- Saint Charles, MO (24 miles from Fenton, MO)
- 8 days ago
- Saint Charles, MO (24 miles from Fenton, MO)
- 8 days ago
If you have a solid understanding of operating systems, strong communication skills, and the ability to multitask in a fast-paced environment, we want you on our team....
Lead Technical Support Engineer I
- Saint Louis, MO (17 miles from Fenton, MO)
- 9 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 9 days ago
Strong knowledge of Windows operating systems, Active Directory, and network fundamentals. Experience working with identity management platforms such as Active Directory....
Field Service Technical Support
- Saint Louis, MO (17 miles from Fenton, MO)
- 12 days ago
- Saint Louis, MO (17 miles from Fenton, MO)
- 12 days ago
system installation....
Associate IT Support Technician
- Hazelwood, MO (20 miles from Fenton, MO)
- 14 days ago
- Hazelwood, MO (20 miles from Fenton, MO)
- 14 days ago
systems Monitor and test PC performance and provide statistics and reports Perform PC, hardware and peripheral equipment improvements, upgrades, and repairs Maintain communications with end users to...
- Hazelwood, MO (20 miles from Fenton, MO)
- 14 days ago
- Hazelwood, MO (20 miles from Fenton, MO)
- 14 days ago
systems Monitor and test PC performance and provide statistics and reports Recommend, schedule, and perform PC, hardware and peripheral equipment improvements, upgrades, and repairs....
Demographic Data for Fenton, MO
Moving to Fenton, MO? Find some basic demographic data about Fenton, MO below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Fenton, MO
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Fenton, MO offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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