Help Desk Analyst Jobs in Mississippi
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
Responsibilities Peraton is searching for a talented Operations Analyst to become part of Peratons Citizens Security & Public Services, supporting the DHS DCCO. This position will be local to...
IT Support Tech Job Details Job Location BBG Corporate - Ridgeland, MS Position Type Full Time Job Category Information Technology Description Job Summary: The IT Support Tech will assist the IT...
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
Red River Systems Support Engineer II in Jackson , Mississippi Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Hello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
Skills in Microsoft operating systems and Microsoft Office products are requested. Work Experience: 5 years desktop and network support experience preferred....
Part Time It Desktop Support Onsite In Crystal Springs, MS
- Crystal Springs, MS
- 10 days ago
- Crystal Springs, MS
- 10 days ago
PART TIME IT DESKTOP SUPPORT - ONSITE IN CRYSTAL SPRINGS, MS Crystal Springs, MISSISSIPPI JOB REFERENCE ID: 25-02940 JOB TYPE: Contract LOCATION: Crystal Springs, MISSISSIPPI PAY RATE: $17.0 -...
Wilson Language Training Customer Support Specialist in Jackson , Mississippi Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are committed...
Eliassen Group Operations Support Engineer in Jackson , Mississippi Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkHello, Thank you for your interest in career opportunities with the University of Mississippi Medical Center. Please review the following instructions prior to submitting your job application:...
Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs, and other application software programs....
AGFA Corporation Global Support Engineer/Jackson in Jackson , Mississippi The Agfa-Gevaert Group develops, produces and distributes an extensive range of imaging systems and IT solutions, mainly...
Cribl, Inc Senior Technical Support Engineer in Clarksdale , Mississippi Job Description: Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself...
Fluent in installation and troubleshooting of Windows and Macintosh operating systems: a. Experienced with multiple versions of Windows and Mac operating systems. b....
ABBTECH Professional Resources, Inc. Computer Technician in Jackson , Mississippi Hello! ABBTECH Professional Resources and our partner Dell, are looking for Traveling Computer Technicians for a...
Demographic Data for Mississippi
Moving to Mississippi? Find some basic demographic data about Mississippi below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Analyst Jobs in Mississippi
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Mississippi offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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