Help Desk Analyst Jobs in Olathe, KS
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Overland Park, KS (10 miles from Olathe, KS)
- 13 hours ago
- Overland Park, KS (10 miles from Olathe, KS)
- 13 hours ago
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...
- Overland Park, KS (10 miles from Olathe, KS)
- 15 hours ago
- Overland Park, KS (10 miles from Olathe, KS)
- 15 hours ago
Knowledge of desktop applications and Microsoft based operating systems with emphasis on Windows 10, Outlook, Word, Excel, and Power Point. Office365 experience a plus....
- Overland Park, KS (10 miles from Olathe, KS)
- 16 hours ago
- Overland Park, KS (10 miles from Olathe, KS)
- 16 hours ago
Who We Are At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our purpose is to advocate for and improve the overall well-being of...
Overview We are seeking a full-time Technical Support Specialist in our Olathe, KS location. In this role, you will be responsible for providing first level support to end users and responding to...
Principal - Advanced Enterprise Product Support Engineer
- Overland Park, KS (10 miles from Olathe, KS)
- 1 day ago
- Overland Park, KS (10 miles from Olathe, KS)
- 1 day ago
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation...
Epic Certified Willow Inpatient Support Specialist
- Kansas City, MO (19 miles from Olathe, KS)
- 1 day ago
- Kansas City, MO (19 miles from Olathe, KS)
- 1 day ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
Service Desk Technician (IT Help Desk)
- Shawnee, KS (11 miles from Olathe, KS)
- 1 day ago
- Shawnee, KS (11 miles from Olathe, KS)
- 1 day ago
General information Press space or enter keys to toggle section visibility JobID 15550 Position Level Individual Contributor Team Information Technology Working Time Full-Time Position Type...
Remote WorkTechnical Support Representative
- Lenexa, KS (6 miles from Olathe, KS)
- 2 days ago
- Lenexa, KS (6 miles from Olathe, KS)
- 2 days ago
Electrical Support Representative Job Description Help customers resolve issues with the hazardous monitoring system. You will track problematic sites and create reports about reported problems to...
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Specify Software Helpdesk Assistant
- Lawrence, KS (23 miles from Olathe, KS)
- 2 days ago
- Lawrence, KS (23 miles from Olathe, KS)
- 2 days ago
Good working knowledge using Windows, macOS, or Linux operating systems....
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
- Kansas City, MO (19 miles from Olathe, KS)
- 2 days ago
. - Skilled in operating systems such as Windows and Mac software. - Extensive experience in troubleshooting hardware and software for end-user devices. - In-depth knowledge of mobile devices, particularly...
IT Operations Analyst Job Details Black & Veatch Family of Companies
- Overland Park, KS (10 miles from Olathe, KS)
- 5 days ago
- Overland Park, KS (10 miles from Olathe, KS)
- 5 days ago
IT Operations Analyst Date: Mar 5, 2025 Location: Overland Park, KS, US Company: Black & Veatch Family of Companies Together, we own our company, our future, and our shared success. As an...
National Support Specialist - Hospital Patient Monitoring
- Lenexa, KS (6 miles from Olathe, KS)
- 6 days ago
- Lenexa, KS (6 miles from Olathe, KS)
- 6 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Lenexa , Kansas As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing engineers,...
- Lenexa, KS (6 miles from Olathe, KS)
- 6 days ago
- Lenexa, KS (6 miles from Olathe, KS)
- 6 days ago
Together, we own our company, our future, and our shared success. As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to...
Operations IT Support Services Consultant
- Lawrence, KS (23 miles from Olathe, KS)
- 7 days ago
- Lawrence, KS (23 miles from Olathe, KS)
- 7 days ago
AIG Operations IT Support Services Consultant in ku , United States Job Purpose IT 1 AIG BAU Job Responsibilities IT AIG / ( / ) SME () BAU () / IT BAU Key Relationships (AIG) (AIG) / / Required...
Demographic Data for Olathe, KS
Moving to Olathe, KS? Find some basic demographic data about Olathe, KS below.
Help Desk Analyst Online Courses and Training Opportunities
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Salary for Help Desk Analyst Jobs in Olathe, KS
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Olathe, KS offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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