Help Desk Analyst Jobs in Olathe, KS

A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.

Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.

1-15 of 45 Jobs

Desktop Support

  • Lenexa, KS (6 miles from Olathe, KS)
  • 1 day ago
  • Lenexa, KS (6 miles from Olathe, KS)
  • 1 day ago

Must demonstrate proficiency in the use of Microsoft operating systems and Microsoft Office Suite software....

Network Support Specialist

  • Kansas City, KS (19 miles from Olathe, KS)
  • 1 day ago
  • Kansas City, KS (19 miles from Olathe, KS)
  • 1 day ago

Kforce has a client in Kansas City, KS that is seeking a Network Support Specialist with on-site support responsibility for all IT related functions by performing activities pertaining to...

Systems Support Analyst - GIS

  • Kansas City, MO (19 miles from Olathe, KS)
  • 2 days ago
  • Kansas City, MO (19 miles from Olathe, KS)
  • 2 days ago

JOB TITLE: Systems Support Analyst - GIS REQUISITION: FOS00EP DEPARTMENT: Support Services - F&M Service Center, Johnson County Service Center or Topeka General Office LOCATION: Kansas City, MO...

IT Support Manager

  • Shawnee, KS (11 miles from Olathe, KS)
  • 4 days ago
  • Shawnee, KS (11 miles from Olathe, KS)
  • 4 days ago

Job Posting Office of Information Technology Services (OITS) Our employees are our most valuable resource, pivotal to our success. OITS is dedicated to fostering a work environment that values...

Help Desk Technician - SY25/26

  • Kansas City, KS (19 miles from Olathe, KS)
  • 6 days ago
  • Kansas City, KS (19 miles from Olathe, KS)
  • 6 days ago

Proficient in the use of multiple operating systems, including Windows 10 and Windows 11. Apple Mac OS X and iOS experience highly desired. Must be organized and detail oriented....

Desktop Technician, FT Days

  • Lawrence, KS (23 miles from Olathe, KS)
  • 6 days ago
  • Lawrence, KS (23 miles from Olathe, KS)
  • 6 days ago

Desktop Technician, FT Days LMH Health - 3.6 Lawrence, KS Job Details Full-time Estimated: $43.8K - $55.5K a year 1 day ago Benefits Tuition reimbursement Qualifications TCP Software...

IT Support/Service Desk Intern (Hybrid In-Office Schedule)

  • Overland Park, KS (10 miles from Olathe, KS)
  • 6 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 6 days ago

This internship requires in office presence 3 days per week in our Overland Park, KS location. KEY RESPONSIBILITIES: Preferred Experience To view full details and how to apply, please login or...

Technology Service Desk Agent

  • Overland Park, KS (10 miles from Olathe, KS)
  • 6 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 6 days ago

systems, hardware, and peripherals Completes administrative tasks in support of Life Time's request management processes (access requests, hardware and software requests) Position Requirements Associate's...

Technical Support Intern

  • Overland Park, KS (10 miles from Olathe, KS)
  • 6 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 6 days ago

Company Overview Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is...

Local Desktop Technician

  • Kansas City, MO (19 miles from Olathe, KS)
  • 9 days ago
  • Kansas City, MO (19 miles from Olathe, KS)
  • 9 days ago

Insight Global is seeking a Desktop Support Technician in the Kansas City area to report to the Plaza area 5 days a week. This position will be focused on Help Desk/Desktop tickets to help resolve...

Help Desk Agent Level 1&2

  • Overland Park, KS (10 miles from Olathe, KS)
  • 10 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 10 days ago

Morton Salt is an iconic company with a strong heritage and a bright future. Since 1848, we have been improving lives and enhancing everyday moments-at home, at work, and virtually everywhere in...

Technical Support Analyst (Th-Su 8pm-6:00am CST)

  • Mission, KS (13 miles from Olathe, KS)
  • 11 days ago
  • Mission, KS (13 miles from Olathe, KS)
  • 11 days ago

Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...

Remote Work

Lab Support Engineer

  • Overland Park, KS (10 miles from Olathe, KS)
  • 11 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 11 days ago

Experience with different mobile operating systems such as Android and iOS Dependable, trustworthy, good attention to detail, organized and efficient Education Requirements: Bachelor of Science in related...

Lab Support Engineer

  • Overland Park, KS (10 miles from Olathe, KS)
  • 11 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 11 days ago

Experience with different mobile operating systems such as Android and iOS Dependable, trustworthy, good attention to detail, organized and efficient Education Requirements: Bachelor of Science in related...

IT Support / Service Desk Intern

  • Overland Park, KS (10 miles from Olathe, KS)
  • 11 days ago
  • Overland Park, KS (10 miles from Olathe, KS)
  • 11 days ago

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and...

Demographic Data for Olathe, KS

Moving to Olathe, KS? Find some basic demographic data about Olathe, KS below.

Local
National
143,719
3,217
Medium/Lg

Help Desk Analyst Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Register to search for more online courses. >>>

Title Synonyms

Users interested in this job title also searched for the following job title

Salary for Help Desk Analyst Jobs in Olathe, KS

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.

Highest Education Level

Help Desk Analysts in Olathe, KS offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Olathe, KS
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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