Help Desk Analyst Jobs in Algonquin, IL
A Help Desk Analyst plays an integral role in managing technical difficulties that affect operations in the technology industry. Their daily responsibilities may include evaluating and resolving issues related to computer systems, hardware, software, and networks. They are expected to provide technical assistance and support, troubleshooting problems, and guiding users through corrective steps. They may also be tasked with the installation, modification, and repair of computer hardware and software. They're responsible for maintaining documentation of issues and contributing to the knowledge base to streamline future problem resolution.
Important skills for a Help Desk Analyst include strong problem-solving capabilities, excellent communication skills, and a deep understanding of computer hardware, software, and networks. They should be able to handle multiple tasks and prioritize accordingly. Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified: Azure Fundamentals are highly valued. Prior to becoming a Help Desk Analyst, a professional may hold roles such as IT Technician, Computer Operator, or IT Support Specialist which provide foundational technical and customer service skills necessary for the Help Desk Analyst role.
- Schaumburg, IL (14 miles from Algonquin, IL)
- 1 day ago
- Schaumburg, IL (14 miles from Algonquin, IL)
- 1 day ago
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the...
- Buffalo Grove, IL (18 miles from Algonquin, IL)
- 1 day ago
- Buffalo Grove, IL (18 miles from Algonquin, IL)
- 1 day ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
- Wheaton, IL (23 miles from Algonquin, IL)
- 2 days ago
- Wheaton, IL (23 miles from Algonquin, IL)
- 2 days ago
The Forest Preserve District of DuPage County provides opportunities for people to connect with nature. We offer to the public 60 forest preserves, 175 miles of trails, 47 miles of rivers and...
- Deerfield, IL (22 miles from Algonquin, IL)
- 2 days ago
- Deerfield, IL (22 miles from Algonquin, IL)
- 2 days ago
Working knowledge and ability to speak intelligently about operating systems (windows 10, Apple,), networking (IP address spaces, DNS, ports), network storage (SAN, NAS), on prem Servers, cloud, workstation...
- Des Plaines, IL (22 miles from Algonquin, IL)
- 5 days ago
- Des Plaines, IL (22 miles from Algonquin, IL)
- 5 days ago
Exciting job opportunity for a Helpdesk Support Specialist to join a Clean Energy Companys IT Hardware and Infrastructure team at their Des Plaines headquarters. Work in a highly virtualized...
- Lake Bluff, IL (24 miles from Algonquin, IL)
- 7 days ago
- Lake Bluff, IL (24 miles from Algonquin, IL)
- 7 days ago
at Manpower Group in Lake Bluff, Illinois, United States Job Description Experis IT ManpowerGroup has partnered with a leading Medical Device Company in the Abbott Park, IL (Onsite) for a CMDB...
- Lake Villa, IL (21 miles from Algonquin, IL)
- 8 days ago
- Lake Villa, IL (21 miles from Algonquin, IL)
- 8 days ago
IT Service Desk Technician Pay from $24 to $30 per hour with significant growth and earning potential! Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Uncover your full...
Principal Production Support Specialist (Payments) - Compliance/Regulatory
- Riverwoods, IL (22 miles from Algonquin, IL)
- 9 days ago
- Riverwoods, IL (22 miles from Algonquin, IL)
- 9 days ago
Discover. A brighter future. With us, youll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Rosemont, IL (23 miles from Algonquin, IL)
- 10 days ago
- Rosemont, IL (23 miles from Algonquin, IL)
- 10 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Arlington Heights, IL (17 miles from Algonquin, IL)
- 11 days ago
- Arlington Heights, IL (17 miles from Algonquin, IL)
- 11 days ago
Monitor and maintain hardware and software applications, including workstation operating systems, antivirus, and all business-related applications....
- Lincolnshire, IL (19 miles from Algonquin, IL)
- 11 days ago
- Lincolnshire, IL (19 miles from Algonquin, IL)
- 11 days ago
Knowledge of operating systems, web services, and API's....
- Buffalo Grove, IL (18 miles from Algonquin, IL)
- 11 days ago
- Buffalo Grove, IL (18 miles from Algonquin, IL)
- 11 days ago
Overview Provides timely and courteous service to internal and external clients by researching, analyzing and resolving service requests and complaints. Effectively answers questions related to...
- Deerfield, IL (22 miles from Algonquin, IL)
- 16 days ago
- Deerfield, IL (22 miles from Algonquin, IL)
- 16 days ago
Responsibilities Sentinel is seeking a proactive and personable Desktop Support Specialist to assist our client onsite. If you thrive in a fast-paced environment and pride yourself on delivering...
- Carol Stream, IL (19 miles from Algonquin, IL)
- 17 days ago
- Carol Stream, IL (19 miles from Algonquin, IL)
- 17 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Information Technology Support Engineer
- Gurnee, IL (24 miles from Algonquin, IL)
- 17 days ago
- Gurnee, IL (24 miles from Algonquin, IL)
- 17 days ago
IT Support Engineer On-Site - Gurnee, Illinois Who We Are: PurposeBuilt Brands, rooted in a legacy dating back to Weiman, stands as a pioneer in crafting top-tier products for specialty surfaces....
Demographic Data for Algonquin, IL
Moving to Algonquin, IL? Find some basic demographic data about Algonquin, IL below.
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Title Synonyms
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Salary for Help Desk Analyst Jobs in Algonquin, IL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Algonquin, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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