Help Desk Technician Jobs in Brown Deer, WI
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 5 hours ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 5 hours ago
Top Skills Required: Help Desk Support Customer Service Windows 10 Phone Support Troubleshooting Hardware and Software Support Additional Information: Our ideal candidates are those who are passionate...
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 5 hours ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 5 hours ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 5 hours ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 5 hours ago
. - Participate in installing, configuring, and maintaining computer operating systems and images. - Install and troubleshoot peripherals for users. - Aid in troubleshooting smartphones and other related...
W2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 9 hours ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 9 hours ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
IT Production Support Specialist 2 (CA-View )
- Brookfield, WI (9 miles from Brown Deer, WI)
- 13 hours ago
- Brookfield, WI (9 miles from Brown Deer, WI)
- 13 hours ago
At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...
Jr. Desktop Support Technician
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 19 hours ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 19 hours ago
Install, configure, and maintain computer operating systems and images. Troubleshoot and install peripherals like printers and smartphones....
Desktop Support Zoo Seasonal Point of Sale Technician - $24 CTC - ONSITE (WI RESIDENT)
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 1 day ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 1 day ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
Epic Certified Willow Inpatient Support Specialist
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 1 day ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 1 day ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 2 days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 2 days ago
Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 2 days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
FSC Technical Support Engineer II
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 3 days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 3 days ago
JOB REQUIREMENTS: What you will do Under limited supervision, providesremote technical support to JCI service providers and authorizeddistributors/representatives with solutions to diverse...
Senior Helpdesk / Systems Administrator
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 4 days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 4 days ago
Exempt/Full-time/On-site Reports to: IT Infrastructure Manager Summary: The Senior Helpdesk / Systems Administrator is responsible for providing high-quality technical support and system...
We are looking for Desktop Support Technician's with the below skills: Expert in troubleshooting windows & macs Support end user and resolve issues Manage inventory ; track inward & outward Expert...
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 9 days ago
- Milwaukee, WI (7 miles from Brown Deer, WI)
- 9 days ago
AE Business Solutions seeking an IT Support Technician to take on an onsite contract position in Milwaukee. The IT Support Technician will assist the organization with IT hardware related duties...
- Franklin, WI (17 miles from Brown Deer, WI)
- 9 days ago
- Franklin, WI (17 miles from Brown Deer, WI)
- 9 days ago
Required Skills: Proficiency in MS Office and Windows Strong customer service and troubleshooting skills Experience with help desk support, Active Directory, Office 365, ServiceNow, Zendesk, Windows...
Demographic Data for Brown Deer, WI
Moving to Brown Deer, WI? Find some basic demographic data about Brown Deer, WI below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Brown Deer, WI
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Brown Deer, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Help Desk Technician Related Career Advice Articles
5 IT Jobs to Help You Get Started in the Technology Industry
Want to learn more about technology jobs? Wondering how to become a developer? Check out our guide to top IT jobs and computer science careers.
Read article »
How to Become a Software Developer
Find the answers to the questions you have about how to become a software developer, including how long does it take to become a software developer and what does a software developer do.
Read article »
How to Create a Tech Portfolio for Your Next Job Interview
Learn how to Impress recruiters and show off your best work with these tips for creating a powerful tech portfolio.
Read article »