Help Desk Technician Jobs in Brown Deer, WI

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 38 Jobs

Help Desk Analyst

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 hours ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 hours ago

Top Skills Required: Help Desk Support Customer Service Windows 10 Phone Support Troubleshooting Hardware and Software Support Additional Information: Our ideal candidates are those who are passionate...

Desktop Support

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 hours ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 hours ago

Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....

Desktop Support I

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 hours ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 hours ago

. - Participate in installing, configuring, and maintaining computer operating systems and images. - Install and troubleshoot peripherals for users. - Aid in troubleshooting smartphones and other related...

W2 - Desktop Support I (Customer service, MS Active Directory, MS SCCM imaging software) - Onsite

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 7 hours ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 7 hours ago

Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....

IT Production Support Specialist 2 (CA-View )

  • Brookfield, WI (9 miles from Brown Deer, WI)
  • 10 hours ago
  • Brookfield, WI (9 miles from Brown Deer, WI)
  • 10 hours ago

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and...

Jr. Desktop Support Technician

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 16 hours ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 16 hours ago

Install, configure, and maintain computer operating systems and images. Troubleshoot and install peripherals like printers and smartphones....

Desktop Support Zoo Seasonal Point of Sale Technician - $24 CTC - ONSITE (WI RESIDENT)

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 1 day ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 1 day ago

Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....

Epic Certified Willow Inpatient Support Specialist

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 1 day ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 1 day ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...

Desktop Support Technician

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 days ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 2 days ago

Participate in installing, configuring, and maintaining computer operating systems and images. Install and troubleshoot peripherals for users....

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...

FSC Technical Support Engineer II

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 3 days ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 3 days ago

JOB REQUIREMENTS: What you will do Under limited supervision, providesremote technical support to JCI service providers and authorizeddistributors/representatives with solutions to diverse...

Senior Helpdesk / Systems Administrator

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 4 days ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 4 days ago

Exempt/Full-time/On-site Reports to: IT Infrastructure Manager Summary: The Senior Helpdesk / Systems Administrator is responsible for providing high-quality technical support and system...

Desktop Support Technician

  • Brown Deer, WI
  • 7 days ago
  • Brown Deer, WI
  • 7 days ago

We are looking for Desktop Support Technician's with the below skills: Expert in troubleshooting windows & macs Support end user and resolve issues Manage inventory ; track inward & outward Expert...

IT Support

  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 9 days ago
  • Milwaukee, WI (7 miles from Brown Deer, WI)
  • 9 days ago

AE Business Solutions seeking an IT Support Technician to take on an onsite contract position in Milwaukee. The IT Support Technician will assist the organization with IT hardware related duties...

Technical Support Analyst

  • Franklin, WI (17 miles from Brown Deer, WI)
  • 9 days ago
  • Franklin, WI (17 miles from Brown Deer, WI)
  • 9 days ago

Required Skills: Proficiency in MS Office and Windows Strong customer service and troubleshooting skills Experience with help desk support, Active Directory, Office 365, ServiceNow, Zendesk, Windows...

Demographic Data for Brown Deer, WI

Moving to Brown Deer, WI? Find some basic demographic data about Brown Deer, WI below.


Local
National
5,893,722
141,683

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

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Salary for Help Desk Technician Jobs in Brown Deer, WI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Brown Deer, WI offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Brown Deer, WI
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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