Help Desk Technician Jobs in Fairmont, WV
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Morgantown, WV (10 miles from Fairmont, WV)
- 8 days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 8 days ago
Installs and verifies correct operation of software packages, including operating systems and typical office programs. Provides training and technical assistance to end-users....
We have a full-time need for a motivated and customer-focused Tier 1 Help Desk Support Technician to join our team....
Associate Desktop Support Technician
- Morgantown, WV (10 miles from Fairmont, WV)
- 30+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 30+ days ago
Installs and verifies correct operation of software packages, including operating systems and typical office programs. Provides training and technical assistance to end-users....
Technical Support Representative
- Bridgeport, WV (15 miles from Fairmont, WV)
- 30+ days ago
- Bridgeport, WV (15 miles from Fairmont, WV)
- 30+ days ago
Please note that this position requires in-person work at our Bridgeport, WV, office Definition of the position: At Citynet, we listen to our customers! We are looking to expand our award-winning...
- Morgantown, WV (10 miles from Fairmont, WV)
- 60+ days ago
- Morgantown, WV (10 miles from Fairmont, WV)
- 60+ days ago
To see the full job description, please click the link below: IT Helpdesk Specialist Full-Time Careers at Gabe's Offer: Flexible Schedules Employee Discount and Assistance Program Wide Range of...
Demographic Data for Fairmont, WV
Moving to Fairmont, WV? Find some basic demographic data about Fairmont, WV below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fairmont, WV
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fairmont, WV offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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