Help Desk Technician Jobs in Sandy, UT

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 48 Jobs

Computer Repair Technician - Salt Lake County

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 20 hours ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 20 hours ago

They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....

Computer Repair Technician - American Fork, Utah

  • American Fork, UT (12 miles from Sandy, UT)
  • 20 hours ago
  • American Fork, UT (12 miles from Sandy, UT)
  • 20 hours ago

They may provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems....

Senior Endpoint and Virtual Desktop Engineer

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 21 hours ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 21 hours ago

The Senior Endpoint and Virtual Desktop Engineer will be responsible for overseeing the deployment, configuration, and management of endpoint devices using Microsoft Intune. This role includes...

Advanced Technical Support Specialist

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 21 hours ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 21 hours ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Hybrid Opportunity Desktop Support Engineer/L1 Tech Support Engineer Salt Lake City, UT- 84104

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 3 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 3 days ago

Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....

Desktop Support with AV Meeting/Conference Room Support

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 3 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 3 days ago

systems and desktop hardware - Experience with printer troubleshooting and repair - Familiarity with meeting room technology and video conferencing systems - Excellent problem-solving and analytical...

Channel Sales Support Engineer - IP Video (Northwest / South

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 3 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 3 days ago

Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...

Customer Support Engineer

  • Lehi, UT (12 miles from Sandy, UT)
  • 4 days ago
  • Lehi, UT (12 miles from Sandy, UT)
  • 4 days ago

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...

Resident Customer Support Engineer (Onsite - Lehi, Utah)

  • Lehi, UT (12 miles from Sandy, UT)
  • 4 days ago
  • Lehi, UT (12 miles from Sandy, UT)
  • 4 days ago

Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...

Service Desk Technician

  • Lehi, UT (12 miles from Sandy, UT)
  • 4 days ago
  • Lehi, UT (12 miles from Sandy, UT)
  • 4 days ago

Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud...

Remote Technical Support Engineer

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 4 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 4 days ago

About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...

IT Support Engineer II, OTS

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 5 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 5 days ago

About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...

Technical Support Engineer

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 5 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 5 days ago

Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...

Product Support Engineer

  • Draper, UT (5 miles from Sandy, UT)
  • 6 days ago
  • Draper, UT (5 miles from Sandy, UT)
  • 6 days ago

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In todays cyber threat...

Helpdesk Operator

  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 6 days ago
  • Salt Lake City, UT (8 miles from Sandy, UT)
  • 6 days ago

Insight Global is looking to hire a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role is the first point of contact for existing and potential clients, and...

Demographic Data for Sandy, UT

Moving to Sandy, UT? Find some basic demographic data about Sandy, UT below.


Local
National
112,737
3,761
Medium/Lg

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Sandy, UT

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Sandy, UT offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Sandy, UT
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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