Help Desk Technician Jobs in Salt Lake City, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Hybrid Opportunity Desktop Support Engineer/L1 Tech Support Engineer Salt Lake City, UT- 84104
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
Desktop Support with AV Meeting/Conference Room Support
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
systems and desktop hardware - Experience with printer troubleshooting and repair - Familiarity with meeting room technology and video conferencing systems - Excellent problem-solving and analytical...
Channel Sales Support Engineer - IP Video (Northwest / South
- Salt Lake City, UT
- 2 days ago
- Salt Lake City, UT
- 2 days ago
Company OverviewAt Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer...
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 2 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
- Lehi, UT (18 miles from Salt Lake City, UT)
- 3 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 3 days ago
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud...
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living...
About Operations Technology Solutions (OTS) Operations is at the heart of Amazons business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands...
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
- Draper, UT (13 miles from Salt Lake City, UT)
- 5 days ago
- Draper, UT (13 miles from Salt Lake City, UT)
- 5 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In todays cyber threat...
Insight Global is looking to hire a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role is the first point of contact for existing and potential clients, and...
- Lehi, UT (18 miles from Salt Lake City, UT)
- 5 days ago
- Lehi, UT (18 miles from Salt Lake City, UT)
- 5 days ago
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired....
IT Help Desk Associate I 10:00 am - 7:00 pm
- Salt Lake City, UT
- 6 days ago
- Salt Lake City, UT
- 6 days ago
Job Summary Receives telephone calls from users seeking assistance with computer software, hardware, mobile devices, email, or operating systems....
Computer Support Specialist II - Print O
- Salt Lake City, UT
- 6 days ago
- Salt Lake City, UT
- 6 days ago
![Is your perfect job working a]("" uw-rm-alt="CT"}Is your perfect job working the graveyard shift (11:00 pm - 7:00 am) in a secure data center facility monitoring the State of Utah computer...
Ensign Services is a progressive company that provides service and support to over 350 long-term care facilities and other affiliated entities with over 48,000 employees. We are a unique company...
Demographic Data for Salt Lake City, UT
Moving to Salt Lake City, UT? Find some basic demographic data about Salt Lake City, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Salt Lake City, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Salt Lake City, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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