Help Desk Technician Jobs in Roy, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Software Development Support Engineer
- Ogden, UT (4 miles from Roy, UT)
- 1 day ago
- Ogden, UT (4 miles from Roy, UT)
- 1 day ago
About Us At Better Being we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you...
systems, networks, databases and network security concepts and tools is required Working knowledge of the Microsoft Office application suite including MS Outlook Our benefits include: Health Insurance...
Technical Support Specialist and Program
- Ogden, UT (4 miles from Roy, UT)
- 22 days ago
- Ogden, UT (4 miles from Roy, UT)
- 22 days ago
Weber State University Technical Support Specialist and Program in OGDEN , Utah This part-time job's responsibilities are primarily working on C# and minor SQL/database programming on custom...
- Ogden, UT (4 miles from Roy, UT)
- 45+ days ago
- Ogden, UT (4 miles from Roy, UT)
- 45+ days ago
A client of Insight Global is building out their onsite helpdesk / desktop support team. Team members will be working emails, answering phone calls, Fresh Service for tickets. They will be doing...
Technical Support Specialist and Programmer
- Ogden, UT (4 miles from Roy, UT)
- 27 days ago
- Ogden, UT (4 miles from Roy, UT)
- 27 days ago
This part-time job's responsibilities are primarily working on C# and minor SQL/database programming on custom projects inside Financial Services. It's other minor responsibilities includes some...
Implementation Consultant (Help Desk)
- Hill Air Force Base, UT (5 miles from Roy, UT)
- 45+ days ago
- Hill Air Force Base, UT (5 miles from Roy, UT)
- 45+ days ago
Siemens Government Technologies (SGT) Digital Industries (DI) is a dynamic and rapidly growing organization, and we are seeking a highly motivated individual to complement our growing team. As an...
Demographic Data for Roy, UT
Moving to Roy, UT? Find some basic demographic data about Roy, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Roy, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Roy, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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