Help Desk Technician Jobs in Orem, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
- Provo, UT (6 miles from Orem, UT)
- 2 days ago
Overview Responsibilities* Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions* Resolve problems in a timely manner with minimal...
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of one of the fastest-growing infrastructure companies in history,...
Resident Customer Support Engineer (Onsite - Lehi, Utah)
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
Description VAST Data is looking for a Customer Support Engineer to join our growing team! This is a great opportunity to be part of the fastest-growing infrastructure company in history. In just...
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
- Lehi, UT (10 miles from Orem, UT)
- 3 days ago
Who we are We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud...
- Draper, UT (14 miles from Orem, UT)
- 5 days ago
- Draper, UT (14 miles from Orem, UT)
- 5 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview In todays cyber threat...
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
systems and software with emphasis on installation, troubleshooting, upgrading, integration and client/server operations is desired....
- American Fork, UT (8 miles from Orem, UT)
- 8 days ago
- American Fork, UT (8 miles from Orem, UT)
- 8 days ago
Principal Support Engineer at Henry Schein in American Fork, Utah, United States Job Description ***This position is Remote*** Summary This position provides a top-level of expertise in both the...
- American Fork, UT (8 miles from Orem, UT)
- 8 days ago
- American Fork, UT (8 miles from Orem, UT)
- 8 days ago
systems....
- Draper, UT (14 miles from Orem, UT)
- 9 days ago
- Draper, UT (14 miles from Orem, UT)
- 9 days ago
It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Corporate Overview Proofpoint is a leading...
- Provo, UT (6 miles from Orem, UT)
- 11 days ago
- Provo, UT (6 miles from Orem, UT)
- 11 days ago
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a...
IT End User Support Analyst II
- Sandy, UT (20 miles from Orem, UT)
- 12 days ago
- Sandy, UT (20 miles from Orem, UT)
- 12 days ago
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...
Executive Helpdesk Support Analyst
- Draper, UT (14 miles from Orem, UT)
- 17 days ago
- Draper, UT (14 miles from Orem, UT)
- 17 days ago
Insight Global is looking for a Helpdesk Support Analyst to work for a large financial client in Salt Lake City. This role supports the highest level executives troubleshoot different platforms...
- South Jordan, UT (21 miles from Orem, UT)
- 23 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 23 days ago
Experience with operating systems (Windows, MacOS, Linux) and common office software. Familiarity with help desk ticketing systems and remote support tools....
- Provo, UT (6 miles from Orem, UT)
- 30+ days ago
- Provo, UT (6 miles from Orem, UT)
- 30+ days ago
Overview Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support...
- Lehi, UT (10 miles from Orem, UT)
- 30+ days ago
- Lehi, UT (10 miles from Orem, UT)
- 30+ days ago
Reporting to a Technical Support Supervisor, the Technical Support Specialist will be responsible for answering dealer technical inquiries through phone, chat and email communication. The...
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Orem, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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