Help Desk Technician Jobs in Orem, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Job Type Full-time Description Lakanto is seeking a hands-on IT Systems Support Specialist to be the go-to resource for all things tech at our 150-person food manufacturing facility, warehouse,...
- Draper, UT (14 miles from Orem, UT)
- 3 days ago
- Draper, UT (14 miles from Orem, UT)
- 3 days ago
Kforce has a client in Draper, UT that is seeking a Desktop Support Technician to work within the IT Operations team. Summary: The Desktop Support Technician will be on the front lines of the...
- Provo, UT (6 miles from Orem, UT)
- 4 days ago
- Provo, UT (6 miles from Orem, UT)
- 4 days ago
Overview Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support...
Remote Work- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 4 days ago
Software Guidance & Assistance, Inc., (SGA), is searching for an Azure Support Specialist for a CONTRACT assignment with one of our premier Financial Services clients in Salt Lake City, UT....
Technical Support Representative
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
Summary The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, account and...
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
- Lehi, UT (10 miles from Orem, UT)
- 6 days ago
Reporting to a Technical Support Supervisor, the Technical Support Specialist will be responsible for answering dealer technical inquiries through phone, chat and email communication. The...
GSD Global Support Tech Generalist, Korean/English, Employee IT Support
- Riverton, UT (17 miles from Orem, UT)
- 6 days ago
- Riverton, UT (17 miles from Orem, UT)
- 6 days ago
The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day...
- South Jordan, UT (21 miles from Orem, UT)
- 6 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 6 days ago
Are you a tech-savvy problem solver with a passion for delivering exceptional support? We’re looking for a Technical Support Specialist to provide high-quality end-user support for enterprise...
- South Jordan, UT (21 miles from Orem, UT)
- 7 days ago
- South Jordan, UT (21 miles from Orem, UT)
- 7 days ago
Helpdesk Support $21/hr South Jordan, UT PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for the...
- Draper, UT (14 miles from Orem, UT)
- 8 days ago
- Draper, UT (14 miles from Orem, UT)
- 8 days ago
Job# JPC - 4013 Job Start Date 2025-03-10 Posted Date 2025-03-10 10:01:51 Tax Terms C2C, W-2, C2H Number of Positions 1 Contact Person Details Rashmi Jalal Technical Recruiter ... Desktop Support...
Associate Support Engineer (April 21 Start Date)
- Lehi, UT (10 miles from Orem, UT)
- 11 days ago
- Lehi, UT (10 miles from Orem, UT)
- 11 days ago
Learning the nCino Bank Operating System, general banking knowledge, and becoming a certified Salesforce Administrator will be pivotal for success in this role....
Senior Designated Support Engineer
- Sandy, UT (20 miles from Orem, UT)
- 13 days ago
- Sandy, UT (20 miles from Orem, UT)
- 13 days ago
Senior Designated Support Engineer at NICE USA - Sandy, UT At NICE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set...
Enterprise Product Support Specialist
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
The Enterprise Product Support Specialist role is a specialty position within Podium's Technical Support Team. We are seeking experienced, forward-thinking candidates who will quickly become...
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
- Lehi, UT (10 miles from Orem, UT)
- 13 days ago
Basic understanding of IT concepts, including networking, hardware, operating systems, and troubleshooting. Familiarity with Windows and macOS environments....
- Bluffdale, UT (17 miles from Orem, UT)
- 15 days ago
- Bluffdale, UT (17 miles from Orem, UT)
- 15 days ago
CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of technology products and services and a large network of industry partnerships. With over 22 years of...
Demographic Data for Orem, UT
Moving to Orem, UT? Find some basic demographic data about Orem, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Orem, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Orem, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Printer Support
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- DNS
- Windows 10
- Application Support
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Microsoft Active Directory
- Customer Support
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- General Repair
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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