Help Desk Technician Jobs in Magna, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Salt Lake City, UT (5 miles from Magna, UT)
- 6 hours ago
- Salt Lake City, UT (5 miles from Magna, UT)
- 6 hours ago
Detailed working knowledge of various Microsoft operating systems. Experience with database technologies such as MySQL or SQL Server. IT certifications from Comptia, Microsoft or similar (eg....
Technical Support Agent - Work Remotely
- Salt Lake City, UT (5 miles from Magna, UT)
- 6 hours ago
- Salt Lake City, UT (5 miles from Magna, UT)
- 6 hours ago
CloudG Solutions is looking for a full-time technical support (IT support, tech support) agent to join our team Mon-Fri 10am-6pm and alternating every 8 weeks for after-hours. Windows desktop,...
Remote Work- Salt Lake City, UT (5 miles from Magna, UT)
- 7 hours ago
- Salt Lake City, UT (5 miles from Magna, UT)
- 7 hours ago
Xerox Client Support Specialist in Salt Lake City , Utah Client Support Specialist General Information Press space or enter keys to toggle section visibility Country United States Department SALES...
Remote Work- South Jordan, UT (11 miles from Magna, UT)
- 7 hours ago
- South Jordan, UT (11 miles from Magna, UT)
- 7 hours ago
Working knowledge of Windows Operating Systems, IIS, SSRS, and server virtualization technologies like VMware....
Remote WorkTechnical Support Representative
- Lehi, UT (23 miles from Magna, UT)
- 7 hours ago
- Lehi, UT (23 miles from Magna, UT)
- 7 hours ago
Technical Support Representative 3.5 3.5 out of 5 stars Lehi, UT 84043 Hybrid work Summary The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and...
- Lehi, UT (23 miles from Magna, UT)
- 10 hours ago
- Lehi, UT (23 miles from Magna, UT)
- 10 hours ago
Reporting to a Technical Support Supervisor, the Technical Support Specialist will be responsible for answering dealer technical inquiries through phone, chat and email communication. The...
GSD Global Support Tech Generalist, Korean/English, Employee IT Support
- Riverton, UT (16 miles from Magna, UT)
- 11 hours ago
- Riverton, UT (16 miles from Magna, UT)
- 11 hours ago
The Global Tech Support Generalist supports a wide range of desktops, laptops, tablets, smartphones, software, operating systems, and policies and procedures for The Church of Jesus Christ of Latter-day...
- Lehi, UT (23 miles from Magna, UT)
- 11 hours ago
- Lehi, UT (23 miles from Magna, UT)
- 11 hours ago
SUMMARY The IT Support Technician I will provide first-line technical support, assist with office administration, and manage IT equipment logistics. Responsibilities include troubleshooting...
IT Field Services / Desktop Support Technician
- West Valley City, UT (5 miles from Magna, UT)
- 16 hours ago
- West Valley City, UT (5 miles from Magna, UT)
- 16 hours ago
We are looking for an IT Field Services Technician to provide Desktop Support at our clients site. This position would join a team of 15 IT Field Service Technicians providing end user support for...
IT Help Desk II - Application Support
- South Salt Lake, UT (12 miles from Magna, UT)
- 22 hours ago
- South Salt Lake, UT (12 miles from Magna, UT)
- 22 hours ago
Desk support for IT issues experienced by school and district personnel users Respond to inquiries from a variety of internal and external parties (e.g. staff, parents, students, public agencies, etc...
- South Jordan, UT (11 miles from Magna, UT)
- 1 day ago
- South Jordan, UT (11 miles from Magna, UT)
- 1 day ago
Are you a tech-savvy problem solver with a passion for delivering exceptional support? We’re looking for a Technical Support Specialist to provide high-quality end-user support for enterprise...
- Sandy, UT (13 miles from Magna, UT)
- 1 day ago
- Sandy, UT (13 miles from Magna, UT)
- 1 day ago
systems....
- South Jordan, UT (11 miles from Magna, UT)
- 1 day ago
- South Jordan, UT (11 miles from Magna, UT)
- 1 day ago
Helpdesk Support $21/hr South Jordan, UT PLEASE DO NOT SUBMIT ANYONE WHO PREVIOUSLY INTERVIEWED OR WAS REVIEWED IN THE LAST SIX MONTHS. The Service Desk Agent is the first point of contact for the...
- Draper, UT (18 miles from Magna, UT)
- 2 days ago
- Draper, UT (18 miles from Magna, UT)
- 2 days ago
Job# JPC - 4013 Job Start Date 2025-03-10 Posted Date 2025-03-10 10:01:51 Tax Terms C2C, W-2, C2H Number of Positions 1 Contact Person Details Rashmi Jalal Technical Recruiter ... Desktop Support...
- Salt Lake City, UT (5 miles from Magna, UT)
- 2 days ago
- Salt Lake City, UT (5 miles from Magna, UT)
- 2 days ago
At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply...
Demographic Data for Magna, UT
Moving to Magna, UT? Find some basic demographic data about Magna, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Magna, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Magna, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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