Help Desk Technician Jobs in Lehi, UT
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Salt Lake City, UT (18 miles from Lehi, UT)
- moments ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- moments ago
Must have at least 5 to 8 years of experience in managing IT Service Management operations primarily in End User Computing and Deskside support services. High Level understanding of the Desktop...
Service Desk Technician I (Salt Lake City Office)
- Salt Lake City, UT (18 miles from Lehi, UT)
- 21 hours ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 21 hours ago
If youre passionate about building a better future for individuals, communities, and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the...
Client Support Specialist l - CRM
- Salt Lake City, UT (18 miles from Lehi, UT)
- 22 hours ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 22 hours ago
Kipu is bettering the behavioral health landscape, helping treatment centers achieve the best outcomes and empowering patients and caregivers on every step of the recovery journey. Join us in our...
- Orem, UT (10 miles from Lehi, UT)
- 1 day ago
- Orem, UT (10 miles from Lehi, UT)
- 1 day ago
Job Type Full-time Description Lakanto is seeking a hands-on IT Systems Support Specialist to be the go-to resource for all things tech at our 150-person food manufacturing facility, warehouse,...
- Salt Lake City, UT (18 miles from Lehi, UT)
- 1 day ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 1 day ago
Installation and Configuration: Set up new hardware, software, and operating systems. Training and Assistance: Provide training and technical support to end-users....
Tier 2 IT support Technician - SLC
- Salt Lake City, UT (18 miles from Lehi, UT)
- 1 day ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 1 day ago
Job Description Each day, the Tier 2 IT Technician will efficiently manage and prioritize incoming tickets related to hardware and software issues through the ServiceNow platform. Perform in-depth...
- Salt Lake City, UT (18 miles from Lehi, UT)
- 3 days ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 3 days ago
Job Description Insight Global is looking for Desktop Support to join one of our largest financial service clients sitting in Salt Lake City, Utah. They will be joining the Enterprise Technology...
- Draper, UT (6 miles from Lehi, UT)
- 4 days ago
- Draper, UT (6 miles from Lehi, UT)
- 4 days ago
Kforce has a client in Draper, UT that is seeking a Desktop Support Technician to work within the IT Operations team. Summary: The Desktop Support Technician will be on the front lines of the...
- Salt Lake City, UT (18 miles from Lehi, UT)
- 4 days ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 4 days ago
Kenworth Sales Company is looking for a dedicated Help Desk Support candidate that is reliable, flexible and can learn and adapt in a fast-paced, close-knit team environment....
- Provo, UT (14 miles from Lehi, UT)
- 4 days ago
- Provo, UT (14 miles from Lehi, UT)
- 4 days ago
Overview Job Purpose The Client Support Specialist acts as a support resource to our customer base utilizing Simplifile products, services, platform technologies, and workflows. The Client Support...
Remote WorkIT Support Technician - IT Service Desk
- Salt Lake City, UT (18 miles from Lehi, UT)
- 4 days ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 4 days ago
The incumbent uses knowledge of LAN/WAN, operating systems, database or application development languages to help design, deploy and maintain IT systems....
- South Jordan, UT (12 miles from Lehi, UT)
- 4 days ago
- South Jordan, UT (12 miles from Lehi, UT)
- 4 days ago
Software Guidance & Assistance, Inc., (SGA), is searching for an Azure Support Specialist for a CONTRACT assignment with one of our premier Financial Services clients in Salt Lake City, UT....
- Salt Lake City, UT (18 miles from Lehi, UT)
- 6 days ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 6 days ago
Detailed working knowledge of various Microsoft operating systems. Experience with database technologies such as MySQL or SQL Server. IT certifications from Comptia, Microsoft or similar (eg....
Technical Support Agent - Work Remotely
- Salt Lake City, UT (18 miles from Lehi, UT)
- 6 days ago
- Salt Lake City, UT (18 miles from Lehi, UT)
- 6 days ago
CloudG Solutions is looking for a full-time technical support (IT support, tech support) agent to join our team Mon-Fri 10am-6pm and alternating every 8 weeks for after-hours. Windows desktop,...
Remote WorkSummary The Technical Support Representative interacts with Brivo's customers to handle Tier II issues and provide technical support in areas such as installations, maintenance, account and...
Demographic Data for Lehi, UT
Moving to Lehi, UT? Find some basic demographic data about Lehi, UT below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Lehi, UT
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Lehi, UT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Computer Science
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Printer Support
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- BMC Remedy
- IT Service Management
- Remote Support
- DNS
- Windows 10
- Application Support
- TCP/IP
- Windows OS
- Windows 7
- MacOS
- Mobile Device Management
- Incident Management
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Microsoft Active Directory
- Customer Support
- Resolution
- Information Technology
- Installation
- Problem Resolution
- Engineering
- Microsoft Office 365
- General Repair
- Technical Support
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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