Help Desk Technician Jobs in San Antonio, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Who We Are Verra Mobility Commercial Services is a global leader in smart mobility, creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage...
Production Support Engineer ( .Net, Aws with Angular )
- San Antonio, TX
- 1 day ago
- San Antonio, TX
- 1 day ago
Production Support Engineer (.Net, Aws with Angular ) Production Support Engineer Must Have Technical/Functional Skills- .Net, Aws with Angular front-end technologies, Java, Analyze the Splunk,...
systems General computer networking concepts....
POSITION SUMMARY/RESPONSIBILITIES Responds to all troublesome calls concerning online service, network or end-user-related problems. Provides an interface for end-users seeking assistance....
We are looking for Lead Mainframe Production Support Engineer for our client in San Antonio, TX Job Title: Lead Mainframe Production Support Engineer Job Location: San Antonio, TX Job Type:...
Lead Customer Support Engineer - Memory
- Santa Clara, TX (24 miles from San Antonio, TX)
- 4 days ago
- Santa Clara, TX (24 miles from San Antonio, TX)
- 4 days ago
Job Details: Job Description: The Lead Customer Support Engineer will be supporting internal and external customers of Intel Foundry, focusing on Memory Compilers, Custom Embedded Memories, and...
Field Service Support Engineer 2 - Weekend Shift
- San Antonio, TX
- 5 days ago
- San Antonio, TX
- 5 days ago
Field Service Support Engineer 2 - Weekend Shift San Antonio, TX, United States Not Remote Customer Support & Training JOB203507 Field Service Support Engineer 2 - Weekend Shift Company...
Central AR Regional Support Specialist - Wilmington, MA & San Antonio, TX
- San Antonio, TX
- 5 days ago
- San Antonio, TX
- 5 days ago
Responsibilities: Monitor and manage customer accounts to ensure timely collection of receivables. Implement collection strategies to reduce overdue balances and minimize bad debt risk. Research...
System, Microsoft Office applications (to include Office 365), and other common desktop applications such as Adobe Acrobat, Active Client, etc.; ability to quickly learn unique GOTS applications....
staff - Registered Nurse (RN) - Clinical Coordinator, Clinical Support Specialist - $32-45 per hour
- San Antonio, TX
- 8 days ago
- San Antonio, TX
- 8 days ago
HCA Methodist Healthcare of San Antonio is seeking a Registered Nurse (RN) Clinical Coordinator, Clinical Support Specialist for a nursing job in San Antonio, Texas. Job Description & Requirements...
This position provides end users with excellent customer service, service management, incident management, technical troubleshooting, help desk support services, first contact resolution, and escalation...
Roles:- Helpdesk Support Analyst Client:- Financial Industry Location:- San Antonio, Tx Candidates local to the above location will be only considered Must Haves: 1 year Helpdesk Experience Take...
Information Technology Support Specialist (Active TS/SCI /wPoly)
- San Antonio, TX
- 10 days ago
- San Antonio, TX
- 10 days ago
Desk Support, Information Technology (IT), Remote Support, Troubleshooting Hardware Certifications: None Experience: 3 + years of related experience US Citizenship Required: Yes Job Description: Transform...
Insight Global is looking for a Desktop Support Technician to work for a client local to San Antonio. This role will be on site at the headquarters. Candidate will be responsible for all tier 2...
At AVI, we live and breathe technology. It's just part of our DNA. We're deeply passionate about designing and integrating the latest technology for our customers. We cross the entire spectrum of...
Demographic Data for San Antonio, TX
Moving to San Antonio, TX? Find some basic demographic data about San Antonio, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in San Antonio, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in San Antonio, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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