Help Desk Technician Jobs in Midland, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Odessa, TX (19 miles from Midland, TX)
- 3 days ago
- Odessa, TX (19 miles from Midland, TX)
- 3 days ago
Do you want to be on the cutting edge of the clean energy and climate tech industry? Are you excited about the intersection of renewable energy and the circular economy? We are too. And that's why...
Desktop Support Midland, TX 12 months Contract Skills: Technical/Functional Skills Infrastructural support to the end user clients by responding to all incoming service requests/incidents for...
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we...
IT Support Tech Location: Midland, TX Schedule: 5/40 Type: Long Term Contract Benefits: Healthcare, Vision, Dental and 401k Summary Airswift is seeking a skilled IT Support Technician to join one...
Desktop Support Onsite Midland TX Contract Imaging & Laptop Refresh Mostly Windows a little Mac 1-2 years of experience is all they are looking for
Who We Are: Headquartered in Austin, TX, with operations in Kermit and Monahans, TX, Atlas Energy Solutions is the leading provider of high-quality frac sand and innovative logistics solutions to...
High School Computer Technician
- Odessa, TX (19 miles from Midland, TX)
- 30+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 30+ days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, Apple operating systems, Chrome operating systems, software, and networks....
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
- Odessa, TX (19 miles from Midland, TX)
- 45+ days ago
Knowledge of computer systems, software, and networks - including, but not limited to Microsoft operating systems, software, and networks....
EOE STATEMENT The School District does not discriminate on the basis of race, color, national origin age, sex or disability, in admission or access to, or treatment or employment in its programs...
Knowledge, Abilities, and Skills Ability to be helpful and provide quality customer service Positively interact with other persons at all times Good working knowledge of PC operating systems and PC...
Demographic Data for Midland, TX
Moving to Midland, TX? Find some basic demographic data about Midland, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Midland, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Midland, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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