Help Desk Technician Jobs in Dallas, TX
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Lewisville, TX (19 miles from Dallas, TX)
- 9 hours ago
- Lewisville, TX (19 miles from Dallas, TX)
- 9 hours ago
Keeps up with the latest hardware, operating systems, and off-the-shelf software packages and technologies. May function as a technical project leader on business projects....
Desktop Support Position: Technology Support Specialist Work Location: Onsite Dallas, TX Duration: Long-term contract, 1+ year Details : The On-site Technology Support (OSTS) Technician provides...
Technical Support Engineer-Residential
- Plano, TX (18 miles from Dallas, TX)
- 13 hours ago
- Plano, TX (18 miles from Dallas, TX)
- 13 hours ago
The Application Engineer is the primary level of support with advanced knowledge and understanding of all Crestron platforms and the video conferencing solutions running on that platform. The...
Remote Work- Richardson, TX (12 miles from Dallas, TX)
- 13 hours ago
- Richardson, TX (12 miles from Dallas, TX)
- 13 hours ago
At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...
IT Support Coordinator II - San Antonio, TX
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
- Richardson, TX (12 miles from Dallas, TX)
- 1 day ago
Overview The US O ncology Network is looking for an IT Support Coordinator II to join our team to support the IT Department at our 100 Northeast Loop 410 Suite 600 location in San Antonio, Texas....
Overview Find Your Passion and Purpose as a HCHB Help Desk Analyst Reimagine Your Career in Corporate Healthcare As a professional, you know that what you do impacts you as much as our patients...
Desktop Support Engineer @ PLANO, Texas Onsite /Face to face interview
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
Knowledge of various Operating systems (e.g. Windows, Linux, Apple). Knowledge of Audio and Video Conferencing technologies. Good communication Skills (both verbal and written)....
- Southlake, TX (23 miles from Dallas, TX)
- 1 day ago
- Southlake, TX (23 miles from Dallas, TX)
- 1 day ago
System: Windows Environment Databases: SQL Server Experience with Cloud Services (AWS), including monitoring, resilience, maintainability, and performance Scripting Languages - Python, Powershell Knowledge...
Job Description Infosys is seeking for a Network Hands and Feet Support Engineer. This role requires close partnership and collaboration with other Infra Engineers and Subject Matter Experts....
- Irving, TX (8 miles from Dallas, TX)
- 1 day ago
- Irving, TX (8 miles from Dallas, TX)
- 1 day ago
Job Title: Desktop Support Technician Department: SG&A Reports To: IT Manager Employment Status: Non-Exempt, Hourly Primary Location: Irving, TX (Onsite) Compensation: $28 HR- $35 HR Compensation:...
IT Help Desk (Onsite & DFW Only)
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
systems (Windows 11 / macOS) Demonstrated understanding of administering core enterprise systems and user access provisioning (Email, VoIP, AD, etc) Familiarity with concepts of virtualized environments...
- Irving, TX (8 miles from Dallas, TX)
- 1 day ago
- Irving, TX (8 miles from Dallas, TX)
- 1 day ago
The Technical Support Associate will handle desktop support and service restoration for both daily operations and projects. Operating within a complex, distributed computing environment, they will...
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
- Plano, TX (18 miles from Dallas, TX)
- 1 day ago
Travel as necessary Skills azure, Help desk, Customer service, Windows 10, Help desk support, Ninja, Fresh Service, Service desk Top Skills Details azure,Help desk,Customer service,Windows 10,Help desk...
Production / Technical Support
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
Production / Technical Support#25-13996 Plano, TX Charlotte, NC Jacksonville, FL 40% Remote Contract Starts 6/10/2025 Ends 6/04/2026 Job Description Genesis10 is currently seeking a...
Production / Technical Support
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
- Plano, TX (18 miles from Dallas, TX)
- 2 days ago
Production / Technical Support job summary: Responsible for providing administrative and operational support for PEGA and Appian infrastructure with VMs and OpenShift architecture. Ability to work...
Demographic Data for Dallas, TX
Moving to Dallas, TX? Find some basic demographic data about Dallas, TX below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Dallas, TX
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Dallas, TX offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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