Help Desk Technician Jobs in Franklin, TN
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Position: Desktop Engineer Location: Frankiln, TN(Onsite) Qualifications Working knowledge of Windows 10 3-5+ years of experience in supporting internal PC and MAC users, including HW, SW,...
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
- Nashville, TN (22 miles from Franklin, TN)
- 1 day ago
systems and network infrastructure devices....
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
OneOncology is positioning community oncologists to drive the future of cancer care through a patient-centric, physician-driven, and technology-powered model to help improve the lives of everyone...
iOS Production Support Engineer
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 2 days ago
Job Summary: We are looking for a skilled iOS Production Support Engineer to join our mobile development team. The ideal candidate will be responsible for monitoring, diagnosing, and resolving...
IT Support experience - L2/L3 Strong MAC experience 4+ years experience in supporting internal PC/MAC including HW/SW, Network, phone Strong troubleshooting skills Group policy Install, configure,...
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
systems, Microsoft Active Directory, networking and TCP/IP, and Information Systems Security principles strongly preferred Schedule: Monday - Friday, 9am - 6pm Aegis Sciences Corporation is an Equal...
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 3 days ago
., stocking our self-service hardware shelf, writing how-to articles) Participate in a seven-day, on-call rotation for after-hours support Who you are: Backed by 1+ year of Help Desk support experience...
- Brentwood, TN (14 miles from Franklin, TN)
- 4 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 4 days ago
desk support, Windows, Office 365, Windows 7, Microsoft office, troubleshooting, help desk, support, customer service, Password reset, windows 10 Additional Skills & Qualifications This person will...
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 4 days ago
JOB SUMMARY Contribute general knowledge and skill in technology to provide second-level, escalated support and break- fix (repairs, installations, maintenance of all property & above...
- Brentwood, TN (14 miles from Franklin, TN)
- 4 days ago
- Brentwood, TN (14 miles from Franklin, TN)
- 4 days ago
Help desk support Windows Office 365 Windows 7 ?...
HomeCare HomeBase/HCHB - Applications Support Analyst
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 8 days ago
Our Company Abode Hospice and Home Health Overview The HomeCare HomeBase Support Analyst is responsible for supporting the implementation and on-going management of a variety of IT applications...
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 9 days ago
Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in...
Cisco Certified (CCNA) Tech Support Engineer - Located in N. New Jersey
- Nashville, TN (22 miles from Franklin, TN)
- 10 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 10 days ago
Allow your passion for improving lives to shine in this role where you'll be responsible for customer relationship management through the effective application of technical knowledge to...
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 11 days ago
Tennessee Oncology, one of the nation's largest, community-based cancer care specialists, is home to one of the leading clinical trial networks in the country. Established 1976 in Nashville,...
Technical Support Specialist - Hybrid schedule
- Nashville, TN (22 miles from Franklin, TN)
- 12 days ago
- Nashville, TN (22 miles from Franklin, TN)
- 12 days ago
Overview Technical Support - Tier I will be the initial point of contact for customers using our SaaS Instant Issuance Solution. This role is responsible for providing excellent customer service,...
Demographic Data for Franklin, TN
Moving to Franklin, TN? Find some basic demographic data about Franklin, TN below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Franklin, TN
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Franklin, TN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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