Help Desk Technician Jobs in Sioux Falls, SD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Medical Laboratory Scientist - Technical Support Specialist
- Sioux Falls, SD
- 2 days ago
- Sioux Falls, SD
- 2 days ago
Diagnostica Stago, Inc., (DSI) is an industry leader in the science of hemostasis and thrombosis. Stago provides the total commitment of global resources and responsiveness, coupled with cutting...
Location: Sioux Falls, SD (On-Site) Shift: Monday-Friday 8:00 am - 5:00 pm Job Schedule: Full-Time Company: PREMIER Bankcard About the Role Responsible for supporting the timely process through...
Job Summary Associate Help Desk Support Technicians will provide front-line technical support for all Sanford Health patients and employees....
Systems Mac OS Mobile Device Operating Systems Printer setup/troubleshooting Must have a basic understanding of the following: Office 365 Microsoft Active Directory Client to server relationships Phone...
Level 1 Technical Support Job Description Location: Sioux Falls, SD About us: For more than 40 years, SONIFI has provided guest technologies and professional services to help hoteliers improve...
Laboratory Clinical Applications Support Analyst
- Sioux Falls, SD
- 23 days ago
- Sioux Falls, SD
- 23 days ago
Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement...
MAJOR FUNCTIONS Create and maintain operating system and software images for campus PCs and related hardware....
Familiarity with Windows and Mac operating systems, basic networking concepts, and common software applications. This position may require occasional travel to client sites....
Demographic Data for Sioux Falls, SD
Moving to Sioux Falls, SD? Find some basic demographic data about Sioux Falls, SD below.
Help Desk Technician Online Courses and Training Opportunities
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Salary for Help Desk Technician Jobs in Sioux Falls, SD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Sioux Falls, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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