Help Desk Technician Jobs in Pierre, SD
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
. - High level knowledge of supporting/managing desktop operating systems - Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...
Technical Support Specialist at Beacon Hill Staffing Group, LLC Technical Support Specialist at Beacon Hill Staffing Group, LLC in Pierre, South Dakota Posted in Other 2 days ago. $30.00 - $37.00...
Remote WorkRed River Systems Support Engineer II in Pierre , South Dakota Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
Eliassen Group Operations Support Engineer in Pierre , South Dakota Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...
Remote WorkSalary Not Available Position range in West Area $37k - $50k Per Year Customer Support Specialist Wilson Language Training Occupation: Computer User Support Specialists Location: Pierre, SD -...
Salary Not Available Position range in West Area $51k - $91k Per Year Lead Software Support Engineer Lumen Occupation: Architecture and Engineering Occupations Location: Pierre, SD - 57501...
EDB Senior Support Engineer ll in Pierre , South Dakota A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkWorking knowledge of general operating systems such as Windows, Unix, and Linux....
Remote Work- Fort Pierre, SD (14 miles from Pierre, SD)
- 45+ days ago
- Fort Pierre, SD (14 miles from Pierre, SD)
- 45+ days ago
Position range in South Dakota $39k - $63k Per year Computer Service Technician (Not Available) Occupation: Computer, Automated Teller, and Office Machine Repairers Location: Fort Pierre, SD -...
Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
Sr. Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging...
Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...
Demographic Data for Pierre, SD
Moving to Pierre, SD? Find some basic demographic data about Pierre, SD below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Pierre, SD
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Pierre, SD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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