Help Desk Technician Jobs in Fort Pierre, SD

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 15 Jobs

Systems Support Engineer II

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 4 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 4 days ago

. - High level knowledge of supporting/managing desktop operating systems - Email Administration with high level user management including configuring new accounts, password resets, and troubleshooting...

Technical Support Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 6 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 6 days ago

Technical Support Specialist at Beacon Hill Staffing Group, LLC Technical Support Specialist at Beacon Hill Staffing Group, LLC in Pierre, South Dakota Posted in Other 2 days ago. $30.00 - $37.00...

Remote Work

Systems Support Engineer II

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 6 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 6 days ago

Red River Systems Support Engineer II in Pierre , South Dakota Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...

Operations Support Engineer

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago

Eliassen Group Operations Support Engineer in Pierre , South Dakota Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote...

Remote Work

Customer Support Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago

Salary Not Available Position range in West Area $37k - $50k Per Year Customer Support Specialist Wilson Language Training Occupation: Computer User Support Specialists Location: Pierre, SD -...

Lead Software Support Engineer

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 11 days ago

Salary Not Available Position range in West Area $51k - $91k Per Year Lead Software Support Engineer Lumen Occupation: Architecture and Engineering Occupations Location: Pierre, SD - 57501...

Senior Support Engineer ll

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 25 days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 25 days ago

EDB Senior Support Engineer ll in Pierre , South Dakota A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...

Remote Work

Senior Software Support Engineer

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 30+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 30+ days ago

Working knowledge of general operating systems such as Windows, Unix, and Linux....

Remote Work

Computer Service Technician

  • Fort Pierre, SD
  • 45+ days ago
  • Fort Pierre, SD
  • 45+ days ago

Position range in South Dakota $39k - $63k Per year Computer Service Technician (Not Available) Occupation: Computer, Automated Teller, and Office Machine Repairers Location: Fort Pierre, SD -...

Senior Help Desk Technician

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 60+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 60+ days ago

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...

Service Desk Agent

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 60+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 60+ days ago

Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging the...

User Support Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 60+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 60+ days ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Sr. User Support Specialist

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 90+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 90+ days ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Sr. Service Desk Agent

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 90+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 90+ days ago

Sr. Service Desk Agent Employment Type: Full-Time, Mid Level Department: Information Technology CGS is seeking a Remote Service Desk Technician who will be responsible for answering calls, logging...

Senior Help Desk Technician II

  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 90+ days ago
  • Pierre, SD (14 miles from Fort Pierre, SD)
  • 90+ days ago

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services...

Demographic Data for Fort Pierre, SD

Moving to Fort Pierre, SD? Find some basic demographic data about Fort Pierre, SD below.


Local
National
2,832
115
Small

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

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Salary for Help Desk Technician Jobs in Fort Pierre, SD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in Fort Pierre, SD offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Fort Pierre, SD
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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