Help Desk Technician Jobs in Greenville, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
How will you drive value within the organization as a Help Desk Technician?...
Gordian is the leading provider of Building Intelligence Solutions, delivering unrivaled insights, robust technology, and comprehensive expertise that fuel customers' success during every phase of...
- Simpsonville, SC (12 miles from Greenville, SC)
- 12 days ago
- Simpsonville, SC (12 miles from Greenville, SC)
- 12 days ago
Desktop Support Location : 1001 Old Stage Rd, Simpsonville, SC 29681 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support to build machines,...
Knowledge of and troubleshooting ability in all Windows operating systems. Knowledge of and troubleshooting ability in printers, MFP's and other IT peripherals....
Technical Support Specialist- IT
- Spartanburg, SC (22 miles from Greenville, SC)
- 23 days ago
- Spartanburg, SC (22 miles from Greenville, SC)
- 23 days ago
PURPOSE: Supports the planning, design and implementation of infrastructure projects. Gathers requirements from process partners to ensure an understanding of the business needs in an...
NEW HORIZON FAMILY HEALTH SERVICES, INC. (NHFHS) POSITION DESCRIPTION JOB TITLE: Clinical Support Specialist (CSS) DEPARTMENT: Clinical SUPERVISORS: Practice / Program Manager / Charge Nurse...
Demographic Data for Greenville, SC
Moving to Greenville, SC? Find some basic demographic data about Greenville, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Greenville, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Greenville, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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