Help Desk Technician Jobs in Fort Mill, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Advanced Technical Support Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 13 hours ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 13 hours ago
The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...
Technology Support Specialist Senior
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 2 days ago
These systems include but are not limited to: complex networks (mobile routers and data modems), operating systems (Windows, Linux, IOS, etc.), communications hardware (data, radio, VoIP), SCADA systems...
Network Support Technician (Government)
- Charlotte, NC (14 miles from Fort Mill, SC)
- 3 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 3 days ago
systems, database/DBMS, and middleware Required Clearance Public Trust (#publictrust) (#clearable) Required Qualifications: Must be a U.S....
- Matthews, NC (17 miles from Fort Mill, SC)
- 3 days ago
- Matthews, NC (17 miles from Fort Mill, SC)
- 3 days ago
This is a 15 week Windows 11 deployment opportunity for a client at multiple sites on the East Coast. The client is looking for candidates with Windows 10 to 11 migration, imaging, and system...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 4 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 4 days ago
Insight Global is looking for a Desktop Support Technician to facilitate the refresh of hardware (laptops & desktops, peripherals, etc.) to bring equipment current with county hardware standards...
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 4 days ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 4 days ago
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest...
SharePoint (2016/SE) Migration Operations Support Specialist
- Charlotte, NC (14 miles from Fort Mill, SC)
- 6 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 6 days ago
Someone familiar with SharePoint 2016, SE (on prem and M365/SP Online Someone that knows Server IIS & database infrastructure. Additionally, the ability to troubleshoot & administer an Enterprise...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 8 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 8 days ago
systems upgradesIT Asset Management Maintain inventory of all equipment software and software licensesTroubleshoot core business applications such as RingCentral Vertafore AMS Envision CXOne Azure...
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 9 days ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 9 days ago
About The Role\: This job is the Technical Support Engineer for Haptic products. Currently the haptic product line includes the Touch, Touch X and Premium haptic hardware. Also included are the...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
About BNI®: Established in 1985, BNI is the world’s largest business referral network. With over 325,000 small-to medium-size business Members in over 11,000 Chapters across 77 Countries, we are a...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
Power BI Support Engineer Top Skills - Top 3 Hard Skills Required + Years of Experience 1. Minimum 5+ years experience with Power BI 2. Minimum 5+ years experience with Azure Fundamentals a 3....
Remote Work- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
Desktop Support Analyst Duration: 6+ Months Start Date: ASAP Location: Charlotte, NC 28208 (Onsite) Position Type: Contract Interview Type: Either Phone or In Person Requirement ID: SNC_HD303_VV...
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 10 days ago
- Rock Hill, SC (11 miles from Fort Mill, SC)
- 10 days ago
About us: For over three decades, Cirtec Medical has been a leading outsourcing partner for complex medical devices. We specialize in providing comprehensive solutions for Class II and III...
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 10 days ago
Meaningful experience with installation, configuration and management of Linux-based Operating Systems, including basic shell proficiency (bash, sh, ksh, tcsk, etc.), experience with package management...
Remote Work- Charlotte, NC (14 miles from Fort Mill, SC)
- 12 days ago
- Charlotte, NC (14 miles from Fort Mill, SC)
- 12 days ago
Insight Global is seeking a Desktop Support Technician for one of our largest financial clients in Charlotte, NC. The Desktop Support Engineers role is to support and maintain in-house computer...
Demographic Data for Fort Mill, SC
Moving to Fort Mill, SC? Find some basic demographic data about Fort Mill, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Fort Mill, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Fort Mill, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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