Help Desk Technician Jobs in Cayce, SC
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Field Support Engineer, QPS Security Scanners
- Columbia, SC (2 miles from Cayce, SC)
- 16 hours ago
- Columbia, SC (2 miles from Cayce, SC)
- 16 hours ago
Rohde & Schwarz USA is seeking a Field Service Engineer to support its new QPS Millimeter Wave Body Scanner. The position will be involved in airport and security checkpoint demonstrations,...
Help Desk Technician FT (Columbia)
- Columbia, SC (2 miles from Cayce, SC)
- 3 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 3 days ago
UCI is currently looking for a Help Desk Technician to join their team in Columbia....
- Columbia, SC (2 miles from Cayce, SC)
- 6 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 6 days ago
Red River Systems Support Engineer II in Columbia , South Carolina Basic Qualifications: U.S. Citizenship Required Red River offers a competitive salary, excellent benefits and an exceptional work...
- Columbia, SC (2 miles from Cayce, SC)
- 7 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 7 days ago
Technical Support Specialist Location: 100% REMOTE (Central & Eastern Time Zones ONLY) About the Role We are seeking an experienced Technical Customer Support Specialist. This role requires...
Remote WorkTEKsystems is looking for Desktop Technician for one of our top clients in the Cayce, SC area in a fast paced environment. They offer stability, growth, updated technology and more. See the top...
- Columbia, SC (2 miles from Cayce, SC)
- 11 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 11 days ago
Wilson Language Training Customer Support Specialist in Columbia , South Carolina Customer Support Specialist Department: Customer Support Location: Here at Wilson Language Training, we are...
- Columbia, SC (2 miles from Cayce, SC)
- 11 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 11 days ago
Operations Support Engineer Anywhere Type: Contract Category: Support Industry: Financial Services Workplace Type: Remote Reference ID: JN -...48 Date Posted: 02/20/2025 Shortcut: Description...
Remote WorkDesktop Support Technician (On-Site)
- Columbia, SC (2 miles from Cayce, SC)
- 12 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 12 days ago
systems imaging concepts and be able to make recommendations on selection of hardware and software products to address business requirements A+ Certification is Highly Desired Responsibilities of the...
- Lexington, SC (10 miles from Cayce, SC)
- 23 days ago
- Lexington, SC (10 miles from Cayce, SC)
- 23 days ago
Construct, install, and test customized configurations based in various platforms and operating systems....
- Columbia, SC (2 miles from Cayce, SC)
- 23 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 23 days ago
Hansen Talent Group is hiring a Technology Support Specialist II to work with a large enterprise in Columbia, SC. (After hours, nights, weekends required) What you'll do: Actively resolve routine...
- Columbia, SC (2 miles from Cayce, SC)
- 25 days ago
- Columbia, SC (2 miles from Cayce, SC)
- 25 days ago
EDB Senior Support Engineer ll in Columbia , South Carolina A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for...
Remote WorkGPS - Cloud Services Support Engineer - Senior Associate
- Columbia, SC (2 miles from Cayce, SC)
- 30+ days ago
- Columbia, SC (2 miles from Cayce, SC)
- 30+ days ago
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your...
GPS - Cloud Services Support Engineer - ONSITE - Supervising Associate
- Columbia, SC (2 miles from Cayce, SC)
- 30+ days ago
- Columbia, SC (2 miles from Cayce, SC)
- 30+ days ago
systems and air gapped patching of Windows and Linux systems Experience Implementation and administration of Web Apps, App Gateways, AKS Clusters, SQL Servers, Azure PaaS, Storage Accounts and Logic...
GPS - On-Site Support Engineer - Supervising Associate
- Columbia, SC (2 miles from Cayce, SC)
- 30+ days ago
- Columbia, SC (2 miles from Cayce, SC)
- 30+ days ago
At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And were counting on your...
- Lexington, SC (10 miles from Cayce, SC)
- 60+ days ago
- Lexington, SC (10 miles from Cayce, SC)
- 60+ days ago
Under general supervision, serve as a contact for department staff members and users of Information Technology (IT). This position provides technical support in solving routine user hardware and...
Demographic Data for Cayce, SC
Moving to Cayce, SC? Find some basic demographic data about Cayce, SC below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Cayce, SC
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Cayce, SC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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