Help Desk Technician Jobs in University Park, PA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-11 of 11 Jobs

Vendor IT Solutions Specialist

State College, PA (1 mile from University Park, PA)
10 days ago

State College, PA (1 mile from University Park, PA)
10 days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Information Technology Support Specialist

State College, PA (1 mile from University Park, PA)
10 days ago

State College, PA (1 mile from University Park, PA)
10 days ago

Penn State University Talent Acquisition Information Technology Support Specialist in University Park , Pennsylvania Reference #: REQ_... APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE...

IT Support Staff - Part-Time (Student)

University Park, PA
11 days ago

University Park, PA
11 days ago

Reference #: REQ_...APPLICATION INSTRUCTIONS:CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process....

Acoustic Modeling Support Engineer

State College, PA (1 mile from University Park, PA)
14 days ago

State College, PA (1 mile from University Park, PA)
14 days ago

Acoustic Modeling Support Engineer University Park, PA TODAY 21137324 Summary University Park, PA Competitive Salary 2 Years Experience Bachelor's degree No Commisssion 40.00 hours per week / Day...

Technical Support Analyst

State College, PA (1 mile from University Park, PA)
30+ days ago

State College, PA (1 mile from University Park, PA)
30+ days ago

Subsidiary: Pennsylvania HRI, Inc. is one of the companies that operates within Barrett Industries Corporation, the Colas USA subsidiary that operates primarily in Maryland, Ohio, Pennsylvania,...

Desktop Support Technician I

State College, PA (1 mile from University Park, PA)
30+ days ago

State College, PA (1 mile from University Park, PA)
30+ days ago

Desktop Support Technician I Job Description Title: Desktop Support Technician I Location: State College PA 16801 Duration: 3 Months (Temp to hire) Payrate: $20.00/hr on W2 RESPONSIBILITIES:...

Desktop Support Technician

State College, PA (1 mile from University Park, PA)
30+ days ago

State College, PA (1 mile from University Park, PA)
30+ days ago

Our client is looking for a Desktop Support Technician for a 3-month contract in State College, PA 16801. Applicants must be currently authorized to work in the US on a full-time basis now and in...

Part-Time Bellisario IT Support Staff

University Park, PA
60+ days ago

University Park, PA
60+ days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

DevSecOps Integration & Support Engineer

University Park, PA
90+ days ago

University Park, PA
90+ days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Information Technology Support Specialist

University Park, PA
90+ days ago

University Park, PA
90+ days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

Acoustic Modeling Support Engineer

University Park, PA
90+ days ago

University Park, PA
90+ days ago

APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply...

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Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician

To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...

IT Help Desk Technician Interview MCQ

Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...

Help Desk - Manager

To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...

Title Synonyms

Users interested in this job title also searched for the following job title

Help Desk Analyst

Salary for Help Desk Technician Jobs in University Park, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in University Park, PA offer the following education background

Bachelor's Degree

43.7%

Master's Degree

23.0%

Associate's Degree

14.4%

Vocational Degree or Certification

9.7%

High School or GED

6.3%

Doctorate Degree

1.6%

Some College

0.9%

Some High School

0.3%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Help Desk Technicians in University Park, PA

2-4 years

36.5%

Less than 1 year

25.1%

1-2 years

23.2%

4-6 years

10.7%

None

3.2%

6-8 years

0.8%

10+ years

0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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