Help Desk Technician Jobs in United, PA

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 43 Jobs
George DeLallo Company

Help Desk Technician

DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office....

Software Engineer Lead - Informatica/Database Tech/Data Solutions

  • Pittsburgh, PA (23 miles from United, PA)
  • 13 hours ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 13 hours ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...

Desktop Engineer

  • United, PA
  • 1 day ago
  • United, PA
  • 1 day ago

systems, and administering software distribution....

TS Hardware Technician

  • Monroeville, PA (19 miles from United, PA)
  • 1 day ago
  • Monroeville, PA (19 miles from United, PA)
  • 1 day ago

$33.25/hr This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The...

Help Desk

  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago

Help Desk Pittsburgh, Pennsylvania | Full Time Temporary/Contract | NA March 10, 2025 | Job ID: T-1296636-BMK_... Job Summary Beacon Hill is seeking customer service-driven candidates for an...

Epic Certified Willow Inpatient Support Specialist

  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 1 day ago

Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...

Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...

IT Support Engineer I (ONS)

  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 2 days ago

Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...

Help Desk Technician

  • Pittsburgh, PA (23 miles from United, PA)
  • 3 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 3 days ago

THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh....

IT Service Desk Technician II

  • Pittsburgh, PA (23 miles from United, PA)
  • 3 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 3 days ago

Summary The IT Service Desk Technician ll is responsible for providing technical support and assistance to end-users within the organization. This role involves imaging computers, utilizing SCCM...

IT Help Desk Support

  • United, PA
  • 4 days ago
  • United, PA
  • 4 days ago

Rivers Agile IT Help Desk Support in PA , United States Rivers Agile specializes in building software products for other small- to medium-sized businesses....

Desk-Side It Support Technician Part-Time Onsite

  • Mount Pleasant, PA (4 miles from United, PA)
  • 5 days ago
  • Mount Pleasant, PA (4 miles from United, PA)
  • 5 days ago

DESK-SIDE IT SUPPORT TECHNICIAN - PART-TIME - ONSITE Mt Pleasant, PENNSYLVANIA JOB REFERENCE ID: 24-02602 JOB TYPE: Contract LOCATION: Mt Pleasant, PENNSYLVANIA PAY RATE: $17.0 - $18.0 POST DATE:...

Recovery Support Specialist - Recovery Living

  • Monroeville, PA (19 miles from United, PA)
  • 5 days ago
  • Monroeville, PA (19 miles from United, PA)
  • 5 days ago

RCA's Passion "I joined RCA in 2017 as a Recovery Support Specialist (RSS) and it was one of the most rewarding journeys of my life -- being of service to those struggling with the same disease I...

IT Help Desk/ Desktop/ IT Support / Field Tech

  • Pittsburgh, PA (23 miles from United, PA)
  • 7 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 7 days ago

Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh...

Customer Care - Product Technical Support Specialist - Hybrid

  • Pittsburgh, PA (23 miles from United, PA)
  • 7 days ago
  • Pittsburgh, PA (23 miles from United, PA)
  • 7 days ago

Reference #: R10736CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives....

Demographic Data for United, PA

Moving to United, PA? Find some basic demographic data about United, PA below.


Local
National
120
3
Small

Help Desk Technician Online Courses and Training Opportunities

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Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
IT Help Desk Technician Interview MCQ
Are you ready to ace your IT Help Desk Technician interview? This comprehensive practice test is designed to help you prepare with over 150+ real-world questions and detailed explanations covering...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...

Title Synonyms

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Salary for Help Desk Technician Jobs in United, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.



Highest Education Level

Help Desk Technicians in United, PA offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in United, PA
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%



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