Help Desk Technician Jobs in United, PA
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- George DeLallo Company
- Mount Pleasant, PA (4 miles from United, PA)
- 8 days ago
- George DeLallo Company
- Mount Pleasant, PA (4 miles from United, PA)
- 8 days ago
DeLallo is seeking candidates for an IT Help Desk Technician in our Mount Pleasant, PA office....
Software Engineer Lead - Informatica/Database Tech/Data Solutions
- Pittsburgh, PA (23 miles from United, PA)
- 10 hours ago
- Pittsburgh, PA (23 miles from United, PA)
- 10 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
systems, and administering software distribution....
- Monroeville, PA (19 miles from United, PA)
- 1 day ago
- Monroeville, PA (19 miles from United, PA)
- 1 day ago
$33.25/hr This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and supporting hardware. The...
- Pittsburgh, PA (23 miles from United, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from United, PA)
- 1 day ago
Help Desk Pittsburgh, Pennsylvania | Full Time Temporary/Contract | NA March 10, 2025 | Job ID: T-1296636-BMK_... Job Summary Beacon Hill is seeking customer service-driven candidates for an...
Epic Certified Willow Inpatient Support Specialist
- Pittsburgh, PA (23 miles from United, PA)
- 1 day ago
- Pittsburgh, PA (23 miles from United, PA)
- 1 day ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Pittsburgh, PA (23 miles from United, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 2 days ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
- Pittsburgh, PA (23 miles from United, PA)
- 2 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 2 days ago
Basic Qualifications High school or equivalent diploma 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience 2+ years of supporting and maintaining a corporate network...
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
THIS ROLE IS NOT AVAILABLE FOR C2C OR VISA SPONSORSHIP We are seeking a Help Desk Technician to work onsite in the City of Pittsburgh....
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 3 days ago
Summary The IT Service Desk Technician ll is responsible for providing technical support and assistance to end-users within the organization. This role involves imaging computers, utilizing SCCM...
Rivers Agile IT Help Desk Support in PA , United States Rivers Agile specializes in building software products for other small- to medium-sized businesses....
Desk-Side It Support Technician Part-Time Onsite
- Mount Pleasant, PA (4 miles from United, PA)
- 5 days ago
- Mount Pleasant, PA (4 miles from United, PA)
- 5 days ago
DESK-SIDE IT SUPPORT TECHNICIAN - PART-TIME - ONSITE Mt Pleasant, PENNSYLVANIA JOB REFERENCE ID: 24-02602 JOB TYPE: Contract LOCATION: Mt Pleasant, PENNSYLVANIA PAY RATE: $17.0 - $18.0 POST DATE:...
Recovery Support Specialist - Recovery Living
- Monroeville, PA (19 miles from United, PA)
- 5 days ago
- Monroeville, PA (19 miles from United, PA)
- 5 days ago
RCA's Passion "I joined RCA in 2017 as a Recovery Support Specialist (RSS) and it was one of the most rewarding journeys of my life -- being of service to those struggling with the same disease I...
IT Help Desk/ Desktop/ IT Support / Field Tech
- Pittsburgh, PA (23 miles from United, PA)
- 7 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 7 days ago
Beacon Hill Technologies is looking for Help Desk, Desk Top, Field Tech, and IT Support professionals to work on Contract, Contract to Hire, and Direct Hire with our clients in the Pittsburgh...
Customer Care - Product Technical Support Specialist - Hybrid
- Pittsburgh, PA (23 miles from United, PA)
- 7 days ago
- Pittsburgh, PA (23 miles from United, PA)
- 7 days ago
Reference #: R10736CMS At ZOLL, we're passionate about improving patient outcomes and helping save lives. We provide innovative technologies that make a meaningful difference in people's lives....
Demographic Data for United, PA
Moving to United, PA? Find some basic demographic data about United, PA below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in United, PA
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in United, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Systems Center Configuration Manager
- Remote Desktop Protocol
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- DNS
- TCP/IP
- Windows 7
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Customer Satisfaction
- Networking
- Affirmative Action
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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