Help Desk Technician Jobs in White City, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Medford, OR (19 miles from White City, OR)
- 4 days ago
- Medford, OR (19 miles from White City, OR)
- 4 days ago
Dealership: L0021 LAD Advertising Lithia & Driveway | Website Support Specialist Location: Medford, OR (Preferred) | Remote (Available) Compensation: $21.00/hr Are you the go-to person when...
Remote WorkCarestream Health Inc. Innovation that sparks imagination. Continue on to your next challenge with us. Carestream is a worldwide provider of medical imaging systems and solutions; x-ray imaging...
- Medford, OR (19 miles from White City, OR)
- 11 days ago
- Medford, OR (19 miles from White City, OR)
- 11 days ago
Wage starts at $21.20/hour Are you passionate about helping others and eager to grow in a dynamic IT role? Rogue Community Health is looking for a customer-focused Helpdesk Specialist I to join...
Communications Support Specialist II
- Medford, OR (19 miles from White City, OR)
- 16 days ago
- Medford, OR (19 miles from White City, OR)
- 16 days ago
Communications Support Specialist II Medford School District, 549C COMMUNICATION & COMMUNITY - Medford, Oregon This job is also posted in Medford School District Job Details Job ID:5081244...
Plan, install, remove, troubleshoot, update, and configure software and the operating system on staff workstations....
Demographic Data for White City, OR
Moving to White City, OR? Find some basic demographic data about White City, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in White City, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in White City, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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