Help Desk Technician Jobs in Gresham, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Portland, OR (12 miles from Gresham, OR)
- 1 day ago
- Portland, OR (12 miles from Gresham, OR)
- 1 day ago
Troubleshoot operating systems and network issues on desktop PCs and servers. Mentor and cross-train IT. Perform other related duties as assigned....
Cloud Support Engineer - Containers, Support Engineering
- Portland, OR (12 miles from Gresham, OR)
- 1 day ago
- Portland, OR (12 miles from Gresham, OR)
- 1 day ago
As a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador...
Enterprise Monitoring & Support Specialist I - Remote NEW
- Oregon City, OR (13 miles from Gresham, OR)
- 1 day ago
- Oregon City, OR (13 miles from Gresham, OR)
- 1 day ago
Enterprise Monitoring & Support Specialist I - Remote CGI Yesterday Secret Unspecified Unspecified Oregon City, OR (ON-SITE/OFFICE) .video-wrapper svg U.S. - What we do matters By playing this...
- Beaverton, OR (17 miles from Gresham, OR)
- 3 days ago
- Beaverton, OR (17 miles from Gresham, OR)
- 3 days ago
This is an opportunity to work for one of the top local firms in the area, which is rated as one of the best places to work in the State of Oregon. They provide growth opportunities, excellent...
NOC Technician/IT Support Technician - Portland, OR
- Portland, OR (12 miles from Gresham, OR)
- 3 days ago
- Portland, OR (12 miles from Gresham, OR)
- 3 days ago
Cook Solutions Group is hiring for a NOC Technician/Technical Help Desk Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance,...
- Tigard, OR (18 miles from Gresham, OR)
- 5 days ago
- Tigard, OR (18 miles from Gresham, OR)
- 5 days ago
What you will be doing: As a Help Desk Technician (Information Systems Specialist 4) you will be a part of the Help Desk supporting the agency staff with their technological needs while providing top...
Helpdesk Technician - 100% Remote (OR/WA) or Hybrid
- Portland, OR (12 miles from Gresham, OR)
- 5 days ago
- Portland, OR (12 miles from Gresham, OR)
- 5 days ago
The role of the Helpdesk Technician requires an exceptional individual who possesses the ability to support both the human and technical sides of technology. The Helpdesk Technician will rely on...
Remote WorkIT Service Desk Analyst I - ITSER025333
- Wilsonville, OR (21 miles from Gresham, OR)
- 5 days ago
- Wilsonville, OR (21 miles from Gresham, OR)
- 5 days ago
. * Installs, configures, maintains, supports, and optimizes corporate Desktop and Laptop computers including hardware and application diagnosing and troubleshooting and reimaging of operating systems...
Desktop Support Technician (PC Deployment)
- Portland, OR (12 miles from Gresham, OR)
- 6 days ago
- Portland, OR (12 miles from Gresham, OR)
- 6 days ago
Configuration: Configure operating systems with user-specific profiles and data, migrating data from previous machines as necessary....
IT and Audiovisual Support Specialist
- Portland, OR (12 miles from Gresham, OR)
- 7 days ago
- Portland, OR (12 miles from Gresham, OR)
- 7 days ago
system, hardware, network, and printing issues....
- Hillsboro, OR (20 miles from Gresham, OR)
- 7 days ago
- Hillsboro, OR (20 miles from Gresham, OR)
- 7 days ago
systems Windows, Linux, Mac OS, iOS, Android etc....
- Hillsboro, OR (20 miles from Gresham, OR)
- 12 days ago
- Hillsboro, OR (20 miles from Gresham, OR)
- 12 days ago
Administrative Administrative Desktop Technician What are we looking for in our Desktop Technician? Russell Tobin + Associates is currently seeking a Desktop Technician. This is a 12+ months...
- Portland, OR (12 miles from Gresham, OR)
- 12 days ago
- Portland, OR (12 miles from Gresham, OR)
- 12 days ago
Experience supporting windows-based workstation operating systems required. Experience supporting end users in a Citrix environment preferred....
- Portland, OR (12 miles from Gresham, OR)
- 13 days ago
- Portland, OR (12 miles from Gresham, OR)
- 13 days ago
What We Need Corpay is seeking an experienced and dynamic Production Support Engineer. As our business continues to grow, the IT team is well positioned to manage this increasing demand and...
- Beaverton, OR (17 miles from Gresham, OR)
- 14 days ago
- Beaverton, OR (17 miles from Gresham, OR)
- 14 days ago
Production Support Engineer Beaverton, OR, USA Portland, OR, USA Req #11027 Wednesday, February 26, 2025 What We Need Corpay is seeking an experienced and dynamic Production Support Engineer. As...
Demographic Data for Gresham, OR
Moving to Gresham, OR? Find some basic demographic data about Gresham, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Gresham, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Gresham, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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