Help Desk Technician Jobs in Albany, OR
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Customer Support Analyst (Information System Specialist 5)
- Salem, OR (23 miles from Albany, OR)
- 23 hours ago
- Salem, OR (23 miles from Albany, OR)
- 23 hours ago
Initial Posting Date: 04/18/2025 Application Deadline: 04/28/2025 Agency: Department of Consumer & Business Services Salary Range: $5,638 - $8,525 Position Type: Employee Position Title: Customer...
- Salem, OR (23 miles from Albany, OR)
- 2 days ago
- Salem, OR (23 miles from Albany, OR)
- 2 days ago
Building operators and security teams across dynamically evolving verticals depend on our mobile- and cloud-enabled technologies for access control, intrusion detection, and locking solutions to help...
Service Desk Technician (Information Systems Specialist 3)
- Salem, OR (23 miles from Albany, OR)
- 3 days ago
- Salem, OR (23 miles from Albany, OR)
- 3 days ago
Initial Posting Date: 04/15/2025 Application Deadline: 04/29/2025 Agency: Oregon Health Authority Salary Range: $4,654 - $7,033 Position Type: Employee Position Title: Service Desk Technician...
Accounting Specialist - Help Desk - Technology & Information Services
- Albany, OR
- 15 days ago
- Albany, OR
- 15 days ago
1.0 FTE on a 260 day work calendarLocation: Albany, ORCompetitive salary and benefits package If you are interested in this position you can:Apply at We are most interested in finding the best...
Contingent Workforce Support Specialist
- Salem, OR (23 miles from Albany, OR)
- 19 days ago
- Salem, OR (23 miles from Albany, OR)
- 19 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
Level II NDT Technician - X-Ray Reader Titanium Aerospace Production Day Shift, Swing Shift, Weekend Shift Prior Experience Required If you would love to be part of a company that is poised for...
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Salem, OR (23 miles from Albany, OR)
- 26 days ago
- Salem, OR (23 miles from Albany, OR)
- 26 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Salem, OR (23 miles from Albany, OR)
- 26 days ago
- Salem, OR (23 miles from Albany, OR)
- 26 days ago
EDB Senior Support Engineer II in Salem , Oregon A Little About Us EDB provides a data and AI platform that enables organizations to harness the full power of Postgres for transactional,...
Remote WorkCOE IT Support Technician 24-25 Academic Year
- Corvallis, OR (6 miles from Albany, OR)
- 30+ days ago
- Corvallis, OR (6 miles from Albany, OR)
- 30+ days ago
COE IT Support Technician 24-25 Academic Year Appointment Type: Student Employee Job Location: Corvallis Position Appointment Percent: 100 Appointment Basis: 12 Pay Method: Hourly Pay Period: 16th...
Law Enforcement Data Systems (LEDS) Helpdesk Specialist Public Service Representative 4
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
- Salem, OR (23 miles from Albany, OR)
- 45+ days ago
Initial Posting Date: 02/20/2025 Application Deadline: 05/21/2025 Agency: Oregon State Department of Police Salary Range: $4,203 - $5,838 Position Type: Employee Position Title: Law Enforcement...
Demographic Data for Albany, OR
Moving to Albany, OR? Find some basic demographic data about Albany, OR below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Albany, OR
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Albany, OR offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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