Help Desk Technician Jobs in Oakville, ON
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Toronto, ON (21 miles from Oakville, ON)
- 6 hours ago
- Toronto, ON (21 miles from Oakville, ON)
- 6 hours ago
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer...
Sr. IT Support Analyst (Python/SAS)
- Toronto, ON (21 miles from Oakville, ON)
- 1 day ago
- Toronto, ON (21 miles from Oakville, ON)
- 1 day ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $76,800 - $115,200 CADThis role is eligible for a discretionary variable compensation award...
- Toronto, ON (21 miles from Oakville, ON)
- 1 day ago
- Toronto, ON (21 miles from Oakville, ON)
- 1 day ago
Job Summary Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge,...
- Toronto, ON (21 miles from Oakville, ON)
- 1 day ago
- Toronto, ON (21 miles from Oakville, ON)
- 1 day ago
Amazon Web Services AWS Support Amazon Web ServicesAWS ----------------------------------------------------------- Amazon Web Services is the market leader and technology forerunner in the Cloud...
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- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $76,800 - $115,200 CADThis role is temporarily eligible for a pay premium above the posted...
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
systems and middleware for all environments May be involved in the deployment of applications, either off the shelf or in-house developed, and in the procurement of supported assets May maintain base...
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $59,500 - $84,000 CAD TD is committed to providing fair and equitable compensation...
Technical Support Analyst- Bilingual/French(Sa-Tu 2p-12:30a CST)
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 2 days ago
Who is ScriptPro? Imagine working at a place where innovation meets impact, and every day brings new opportunities to revolutionize the pharmacy industry! At ScriptPro, you’ll be part of a dynamic...
Remote WorkTechnical Support, Coordinator (12-month contract)
- Toronto, ON (21 miles from Oakville, ON)
- 8 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 8 days ago
., operating systems, network devices, and application security. Proficiency with event management tools and network monitoring systems. Excellent problem-solving and analytical skills....
Support Engineer - Financial Planning & Analytics, Stores FinTech
- Toronto, ON (21 miles from Oakville, ON)
- 11 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 11 days ago
How often have you had an opportunity to be an early member of a team that is tasked with solving complex customer problems through disruptive and innovative technology? Amazon Stores FinTech Team...
Intermediate Service Desk Technician - In-office, Toronto (Canada)
- Toronto, ON (21 miles from Oakville, ON)
- 12 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 12 days ago
Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000...
Senior Operations Support Engineer
- Toronto, ON (21 miles from Oakville, ON)
- 14 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 14 days ago
Responsibilities: Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding....
I Cloud Support Engineer I Networking (fluent in Mandarin), AWS AWS Support Engineering
- Toronto, ON (21 miles from Oakville, ON)
- 14 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 14 days ago
Amazon Web Services AWS Support Amazon Web ServicesAWS ----------------------------------------------------------- Amazon Web Services is the market leader and technology forerunner in the Cloud...
Senior Cloud Support Engineer - SQL
- Toronto, ON (21 miles from Oakville, ON)
- 18 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 18 days ago
Troubleshooting skills on a variety of operating systems (Windows, Mac, *Nix) Good understanding of the technical fundamentals of the internet....
Senior Cloud Support Engineer - Security
- Toronto, ON (21 miles from Oakville, ON)
- 18 days ago
- Toronto, ON (21 miles from Oakville, ON)
- 18 days ago
We are looking for a Senior Cloud Support Engineer who likes working with data and solving a wide variety of issues utilizing their technical experience having worked on a variety of operating systems...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Oakville, ON
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Oakville, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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