Help Desk Technician Jobs in Milton, ON
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Customer Service / Technical Support Representative, Onsite (NA) - Canada
- Hamilton, ON (19 miles from Milton, ON)
- 21 days ago
- Hamilton, ON (19 miles from Milton, ON)
- 21 days ago
Job Title: Customer Service / Technical Support Representative, Onsite (NA) - Canada Job Description Title: Customer Service / Technical Support Representative (On-Site) Location: Hamilton,...
- Mississauga, ON (11 miles from Milton, ON)
- 30+ days ago
- Mississauga, ON (11 miles from Milton, ON)
- 30+ days ago
Knowledgeable with the Intel hardware platform and Windows Operating system. Capable of supporting the Engineering applications for which the branch is responsible....
- Mississauga, ON (11 miles from Milton, ON)
- 45+ days ago
- Mississauga, ON (11 miles from Milton, ON)
- 45+ days ago
We are excited to announce an opportunity for an Application Support Analyst at KUBRA! This key role is designed to provide day-to-day support for our product applications and backend processes....
Set up equipment, including installation of operating systems, cables, and software. Collaborate with staff to assess new system needs or modifications. Perform dailyputer operations as required....
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Technology Support Specialist (Mississauga/Toronto)
- Mississauga, ON (11 miles from Milton, ON)
- 60+ days ago
- Mississauga, ON (11 miles from Milton, ON)
- 60+ days ago
system, Microsoft Office and/or Office 365 considered an asset Working knowledge or hands on experience with virus protection software Excellent verbal and written communication skills Experience using...
IT Support and Systems Administrator Intern - AI Incubator & Start-Up Accelerator
- Etobicoke, ON (18 miles from Milton, ON)
- 60+ days ago
- Etobicoke, ON (18 miles from Milton, ON)
- 60+ days ago
Job Title: IT Support and Systems Administrator Intern - AI Incubator & Start-Up Accelerator Company: Vosyn Location: Hybrid, Remote (both options available) Duration: 520 hour internship (both...
IT Support and Systems Administrator
- Etobicoke, ON (18 miles from Milton, ON)
- 90+ days ago
- Etobicoke, ON (18 miles from Milton, ON)
- 90+ days ago
Job Title : IT Support and Systems Administrator Company : Vosyn AI Venture Lab Location : Hybrid, at our Etobicoke office. Duration : Internship ( Full-time, 520 hours) Compensation : Hourly...
Remote WorkHelp Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Milton, ON
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Milton, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
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