Help Desk Technician Jobs in Markham, ON
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Senior Support Engineer - Field Service Delivery Canada
- Toronto, ON (14 miles from Markham, ON)
- 4 days ago
- Toronto, ON (14 miles from Markham, ON)
- 4 days ago
United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions. Find...
- Toronto, ON (14 miles from Markham, ON)
- 6 days ago
- Toronto, ON (14 miles from Markham, ON)
- 6 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $108,800 - $163,200 CAD TD is committed to providing fair and equitable compensation...
Senior Application Support Analyst
- Vaughan, ON (9 miles from Markham, ON)
- 9 days ago
- Vaughan, ON (9 miles from Markham, ON)
- 9 days ago
The Application Support Analysts role is to deliver support to end users in the organization about how to use various types of software programs efficiently and effectively in fulfilling business...
RQ09138 Systems AdministratorOperations Support Specialist
- North York, ON (10 miles from Markham, ON)
- 10 days ago
- North York, ON (10 miles from Markham, ON)
- 10 days ago
Do you have a passion for system reliability and round-the-clock infrastructure support? Our client seeks a Systems Administrator/Operations Support Specialist to play a key role in supporting...
Join a team recognized for leadership, innovation and diversity The Service Contract Support Specialist will have ownership of a designated service contract base and will be responsible for...
Senior Systems Support Analyst
- Scarborough, ON (7 miles from Markham, ON)
- 11 days ago
- Scarborough, ON (7 miles from Markham, ON)
- 11 days ago
Systems....
Senior Technical Support Analyst
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
At CI, we see a great place to work as one that is a safe place for everyone to have a voice, where people are empowered to take ownership over meaningful work, where there is an opportunity to...
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
- Toronto, ON (14 miles from Markham, ON)
- 12 days ago
The ideal candidate will have skills with Windows and Unix operating systems and experience managing and supporting Microsoft SQL Server and Mongo database infrastructure....
IAM Systems Support Analyst (Global Security)
- Toronto, ON (14 miles from Markham, ON)
- 16 days ago
- Toronto, ON (14 miles from Markham, ON)
- 16 days ago
Job Summary Job Description What is the opportunity? As the Senior Cyber Security Analyst- Authentication Services, you will be responsible for deploying and supporting Authentication Services...
RQ09028 Systems AdministratorOperations Support Specialist
- North York, ON (10 miles from Markham, ON)
- 18 days ago
- North York, ON (10 miles from Markham, ON)
- 18 days ago
This role involves maintaining 24/7/365 operational support for mainframe batch processing and scheduling services, ensuring that critical, time-sensitive applications and systems meet defined...
Associate - End User Technical Support
- Toronto, ON (14 miles from Markham, ON)
- 18 days ago
- Toronto, ON (14 miles from Markham, ON)
- 18 days ago
You have at least 5+ years of hands-on technical working experience in resolving technical issues related to Windows 7/8/10 Operating Systems for PCs & Macintosh iOS/macOS....
Public Cloud Database Support Engineer II
- Toronto, ON (14 miles from Markham, ON)
- 25 days ago
- Toronto, ON (14 miles from Markham, ON)
- 25 days ago
Work Location: Toronto, Ontario, Canada Hours: 37.5 Line of Business: Technology Solutions Pay Details: $125,500 - $142,500 CADThis role is temporarily eligible for a pay premium above the posted...
Senior Application Support Analyst
- Toronto, ON (14 miles from Markham, ON)
- 30+ days ago
- Toronto, ON (14 miles from Markham, ON)
- 30+ days ago
Job Summary Job Description What is the opportunity? Are you interested in the opportunity to work as a Senior Application Support Analyst? By applying to this job posting, you will be joining the...
Desktop Support Technician (Contract)
- Toronto, ON (14 miles from Markham, ON)
- 30+ days ago
- Toronto, ON (14 miles from Markham, ON)
- 30+ days ago
Closing Date: Monday, April 21, 2025 Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring...
RQ08815 Systems AdministratorOperations Support Specialist
- North York, ON (10 miles from Markham, ON)
- 30+ days ago
- North York, ON (10 miles from Markham, ON)
- 30+ days ago
We are seeking a Senior Systems Administrator/Operations Support Specialist with hands-on experience in application support, production deployment, change requests, and release management. The...
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Markham, ON
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Markham, ON offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Investigation
- Verbal Communication
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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