Help Desk Technician Jobs in Norman, OK
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 1 day ago
Help Desk Oklahoma City, OK 731095921 Posted: 04/17/2025 Industry: Clerical Job Number: 45449222 Pay Rate: $17.74 / hour Job Description Position: Help Desk Specialist Location: Oklahoma City, OK...
Provider Internet HelpDesk-HYBRID (OK)
- Oklahoma City, OK (17 miles from Norman, OK)
- 4 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 4 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll...
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 5 days ago
Job Title : Desktop Support Location : 87000 Crossroads Mall, Oklahoma City, OK 73149 Duration : 12+ months Contract (with possible extension) Job Description: Experience with deskside support to...
2025-2026: Technology Support Specialist: Adm
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 6 days ago
Installs computer hardware, operating systems software and other softwares. Assists in any projects undertaken involving technology equipment and network access as required....
- Oklahoma City, OK (17 miles from Norman, OK)
- 17 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 17 days ago
Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. Youll...
Contingent Workforce Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 19 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 19 days ago
Job ID Number R5034 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Contingent Workforce Support Specialist ready to take us to the next level! If...
Familiarity with both the Windows and Mac operating systems. Capability to multi-task and address changing priorities is a must....
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 30+ days ago
as a Help Desk Technician I with GDIT....
Service Desk Technician - Bilingual Spanish/English (TIER 1)
- Oklahoma City, OK (17 miles from Norman, OK)
- 26 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 26 days ago
Provides support for Microsoft Operating Systems (Windows7, Windows 10). Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365)....
- Oklahoma City, OK (17 miles from Norman, OK)
- 29 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 29 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
Senior Technical Support Engineer
- Oklahoma City, OK (17 miles from Norman, OK)
- 29 days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 29 days ago
Cribl does differently. What does that mean? It means we are a serious company that doesn't take itself too seriously; and we're looking for people who love to get stuff done, and laugh a bit...
The Manager of IT Support Services reports directly to the Director of IT Services and will directly supervise a myriad of key IT functions, including managing the IT Specialists team to ensure...
Applications Support Specialist
- Oklahoma City, OK (17 miles from Norman, OK)
- 45+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 45+ days ago
Applications Support Specialist OKC, OK Type: Direct-Hire Category: Information Technology Salary: 90,000.00 Reference ID: 10036458 Shortcut: 8RgNk0 Role: Applications Support Specialist Location:...
- Oklahoma City, OK (17 miles from Norman, OK)
- 45+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 45+ days ago
Forge ahead with WSB! WSB was founded on the understanding that culture drives results and we've dedicated ourselves to the value of strong relationships, collaboration, and forward-thinking ideas...
Field Tech/ Desktop Support Technician - Oklahoma City, OK
- Oklahoma City, OK (17 miles from Norman, OK)
- 60+ days ago
- Oklahoma City, OK (17 miles from Norman, OK)
- 60+ days ago
system administration Proficient in Windows operating system environment, specifically in Word, Excel, PowerPoint, Visio, and Outlook Knowledge/experience of Linux/Unix operating systems may be required...
Demographic Data for Norman, OK
Moving to Norman, OK? Find some basic demographic data about Norman, OK below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Technician Jobs in Norman, OK
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Norman, OK offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Help Desk Management
- Computer Science
- Remote Desktop Protocol
- Hardware Support
- Systems Center Configuration Manager
- LAN
- Operating Systems
- Technical Troubleshooting
- Software Installation
- VPN
- DHCP
- IT Service Management
- Remote Support
- Application Support
- BMC Remedy
- DNS
- Windows 10
- TCP/IP
- Windows OS
- Windows 7
- Mobile Device Management
- MacOS
- VoIP
- Help Desk Support
- Network Administration
- ServiceNow
- ITIL
- IT Support
- Mac Skills
- Installation
- Resolution
- Customer Support
- Problem Resolution
- General Repair
- Microsoft Office 365
- Microsoft Active Directory
- Information Technology
- Customer Satisfaction
- Technical Support
- Engineering
- Networking
- Microsoft Windows
- Military Background
- Troubleshooting
- Implementation
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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