Help Desk Technician Jobs in Newark, NJ

A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.

Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.

1-15 of 257 Jobs

Desktop Support Technician-Digital Signage

  • New York, NY (9 miles from Newark, NJ)
  • 5 hours ago
  • New York, NY (9 miles from Newark, NJ)
  • 5 hours ago

A leading hospital system in NYC is looking for a looking for a Digital Signage Desktop Support Engineer who will be responsible for new deployments and the quality of our digital signage system....

IT Support Manager

  • New York, NY (9 miles from Newark, NJ)
  • 12 hours ago
  • New York, NY (9 miles from Newark, NJ)
  • 12 hours ago

We're Underdog.**** The fastest-growing sports gaming company - ever. We build innovative games, products, and experiences for American sports fans. We're here to shake up the fastest growing...

Remote Work

Advanced Technical Support Specialist

  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago
  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago

The Advanced Technical Support Specialist is responsible for providing world-class support experiences to our enterprise customers. This role requires the individual to be trustworthy,...

Computer Support Specialists

  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago
  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago

17171Old Westbury, NY 11568Computer Support SpecialistsDOEContractOPEN Subject=IIT Career Site/Resume for JobID=17171 (Computer Support Specialists) in Old Westbury NY 11568 (ALL) Estimated...

Level 1 Desktop Support

  • Madison, NJ (13 miles from Newark, NJ)
  • 1 day ago
  • Madison, NJ (13 miles from Newark, NJ)
  • 1 day ago

Systems + Working knowledge of MS Office and basic business applications + Good customer support skill **Wage Range** : The rate for this position is between **$30 - $33 per hour.** Factors which may...

Desktop Support Engineer

  • Great Neck, NY (24 miles from Newark, NJ)
  • 1 day ago
  • Great Neck, NY (24 miles from Newark, NJ)
  • 1 day ago

About FlexTrade: FlexTrade Systems is a global leader in building a high-performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange,...

Service Desk-Technician

  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago
  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago

Fitch Group is currently seeking a Service Desk-Technician based out of our New York office. As a leading, global financial information services provider, Fitch Group delivers vital credit and...

Technical Support Engineer

  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago
  • New York, NY (9 miles from Newark, NJ)
  • 1 day ago

About the team: As part of the Solutions and Services Department, you will be joining the Global Customer Delivery Team, composed of eight Technical Support Engineers. As part of the US based...

Retail Computer Technician

  • Flushing, NY (18 miles from Newark, NJ)
  • 1 day ago
  • Flushing, NY (18 miles from Newark, NJ)
  • 1 day ago

MICRO CENTER is the nation's leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most...

Client Helpdesk Specialist

  • Middletown, NJ (23 miles from Newark, NJ)
  • 1 day ago
  • Middletown, NJ (23 miles from Newark, NJ)
  • 1 day ago

CherryRoad Technologies is seeking to hire a highly motivated and customer-focused Client Helpdesk Specialist to provide on-site technical support while maintaining strong relationships with a...

Remote Mac Help Desk Support with a Minimum of 3 Years Exp

  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago

Remote Mac Help Desk Support with a Minimum of 3 Years Exp (Remote) compensation: $65 - $85 commensurate with skills and experience employment type: experience level: mid level job title: Mac Help Desk...

Remote Work

Desktop Support- 5 Days Onsite

  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago

Desktop Support- 5 Days Onsite Desktop Support - Onsite Role- 5 Days Onsite Location - NYC, NY Long Term The Support Analyst will provide support to End Users on a variety of computing issues. Job...

Senior Help Desk Technician

  • Iselin, NJ (13 miles from Newark, NJ)
  • 2 days ago
  • Iselin, NJ (13 miles from Newark, NJ)
  • 2 days ago

The Senior Help Desk Technician provides comprehensive technical support to end users across the organization, ensuring smooth IT operations....

Staff CICS Support Engineer

  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 2 days ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Desktop Support

  • New York, NY (9 miles from Newark, NJ)
  • 3 days ago
  • New York, NY (9 miles from Newark, NJ)
  • 3 days ago

Requirements: Site Support Patch & Vulnerability Remediation Obsolescence (Governance & Remediation) EUT Cart maintenance EUT Inventory management EUT Rack maintenance Service Now - CMDB SNOW...

Demographic Data for Newark, NJ

Moving to Newark, NJ? Find some basic demographic data about Newark, NJ below.

Local
National
311,885
5,566
Large

Help Desk Technician Online Courses and Training Opportunities

iHireTechnology curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Technician Jobs in Newark, NJ

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireTechnology research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Technician positions.

Highest Education Level

Help Desk Technicians in Newark, NJ offer the following education background
Bachelor's Degree
43.7%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.3%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Technicians in Newark, NJ
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Technician position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

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