Help Desk Technician Jobs in Mount Laurel, NJ
A Help Desk Technician is a vital part of the technology industry. They are responsible for providing technical support and assistance to users experiencing issues with hardware, software, and network systems. Their role involves troubleshooting, diagnosing, and resolving technical problems, often via remote access. They might also install, configure, and maintain software and hardware, and train users on new technologies. The technician will typically document incidents and solutions, often working within a ticketing system. They may work as a part of an IT team or independently in a smaller organization.
Important skills for a Help Desk Technician include strong problem-solving abilities, excellent communication skills, thorough knowledge of computer systems, networks, and both common and proprietary software. Relevant certifications like CompTIA A+, Network+, and Security+ can greatly enhance job prospects. Some roles a person may hold before becoming a Help Desk Technician include: IT Support Specialist, Computer Technician, or Network Administrator. These roles provide valuable experience in troubleshooting, customer service, and technical knowledge that can be beneficial for a Help Desk Technician role.
Clinical Support Specialist / CSS, LPN, Home Health
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 18 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 18 days ago
Location: Bristol, PA Shift: Full Time Salary: $68000 - $75000 / year Find Your Passion and Purpose as a Clinical Support Specialist Reimagine Your Career in Corporate Healthcare As a...
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 3 hours ago
Reference #: 25000538DescriptionGrade: T25 The link below will give you information about the University's "T"salary structure. Learn more about the "T" salary structure. Click here to view some...
Epic Certified Willow Inpatient Support Specialist
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 17 hours ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 17 hours ago
Position Summary Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you...
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 1 day ago
Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Certified Willow Inpatient Support Specialist you will have the...
Fleet Systems Support Specialist
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 1 day ago
- Camden, NJ (11 miles from Mount Laurel, NJ)
- 1 day ago
Requisition ID: 107772 Share Our Purpose. Be Yourself. Feel Valued. People are the heart of our business. As an American Water employee, you will be offered a competitive salary and health...
Deployment Lead / IT Support Analyst III (US)
- Mount Laurel, NJ
- 2 days ago
- Mount Laurel, NJ
- 2 days ago
System, Web Browsers and Internet Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores....
Technical/Desktop Support Manager
- Lafayette Hill, PA (19 miles from Mount Laurel, NJ)
- 2 days ago
- Lafayette Hill, PA (19 miles from Mount Laurel, NJ)
- 2 days ago
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Desktop Support...
- Plymouth Meeting, PA (21 miles from Mount Laurel, NJ)
- 2 days ago
- Plymouth Meeting, PA (21 miles from Mount Laurel, NJ)
- 2 days ago
U.S. - Finding purpose at CGI By playing this video you consent to Google/YouTube processing your data and using cookies Learn more. Position Description: The Lab Support Engineer is responsible...
- Burlington, NJ (9 miles from Mount Laurel, NJ)
- 2 days ago
- Burlington, NJ (9 miles from Mount Laurel, NJ)
- 2 days ago
About Nimble Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. Were developing generalized...
Help Desk Support Specialist - Hybrid
- Morrisville, PA (17 miles from Mount Laurel, NJ)
- 4 days ago
- Morrisville, PA (17 miles from Mount Laurel, NJ)
- 4 days ago
A minimum one (1) year proven experience as Help Desk Support or comparable field in an environment which supported multiple locations, across multiple time zones, remotely or on site....
- Bryn Mawr, PA (22 miles from Mount Laurel, NJ)
- 5 days ago
- Bryn Mawr, PA (22 miles from Mount Laurel, NJ)
- 5 days ago
Essential Utilities, Inc. delivers safe, clean, reliable services that improve quality of life for individuals, families, and entire communities. Operating as the Aqua (water and wastewater...
Program Support Specialist ( Data Specialist) - Remote
- Trenton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
- Trenton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
22nd Century Technologies, Inc. Program Support Specialist ( Data Specialist) - Remote in Trenton , New Jersey Job Title: Program Support Specialist ( Data Specialist) - Remote Location: Trenton...
Remote WorkNational Support Specialist - Hospital Patient Monitoring
- Hamilton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
- Hamilton, NJ (20 miles from Mount Laurel, NJ)
- 5 days ago
Philips National Support Specialist - Hospital Patient Monitoring in Mercerville , New Jersey As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing...
Administrative and Technical Support Specialist
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 5 days ago
- Philadelphia, PA (13 miles from Mount Laurel, NJ)
- 5 days ago
Amentum is seeking highly motivated, self-starting office Administrative Support. Applicants selected will be subject to a government security investigation and must meet eligibility requirements...
IT Technology Support Specialist - Willingboro Hospital
- Willingboro, NJ (5 miles from Mount Laurel, NJ)
- 5 days ago
- Willingboro, NJ (5 miles from Mount Laurel, NJ)
- 5 days ago
Independently maintains job knowledge of the latest and emerging technologies, including new hardware, mobile devices, and various operating systems and by participating in educational opportunities...
Demographic Data for Mount Laurel, NJ
Moving to Mount Laurel, NJ? Find some basic demographic data about Mount Laurel, NJ below.
Help Desk Technician Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Technician Jobs in Mount Laurel, NJ
Required or preferred licenses and certifications for Help Desk Technician positions.
Highest Education Level
Help Desk Technicians in Mount Laurel, NJ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Technician position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Computer Science
- Technical Troubleshooting
- Hardware Support
- Software Installation
- Operating Systems
- LAN
- VPN
- IT Service Management
- Remote Support
- BMC Remedy
- Windows 10
- Windows 7
- DNS
- TCP/IP
- Application Support
- Windows OS
- MacOS
- Mobile Device Management
- VoIP
- Incident Management
- Network Administration
- Help Desk Support
- ITIL
- ServiceNow
- IT Support
- Mac Skills
- Apple iOS
- Microsoft Active Directory
- Customer Support
- Information Technology
- Resolution
- Installation
- Problem Resolution
- Engineering
- General Repair
- Microsoft Office 365
- Technical Support
- Networking
- Customer Satisfaction
- Affirmative Action
- Microsoft Windows
- Military Background
- Implementation
- Troubleshooting
- Prioritizing
- Written Communication
- Telephone Skills
- Collaboration
- Documentation
- Reporting
- Education Experience
- Inventory Management
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Research Skills
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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